Arena Media is a boutique agency network built around clients. As a part of the Havas UK network, which is one of the world's largest global communications groups. We are made up of over 26 different agencies, all under one roof which make up the Havas Village. Our agencies are made up of three main groups, linking Creative, Media and Health Services. We work with some of the most recognisable household named brands to form strategic and creative partnerships, guiding our clients towards their marketing and communication objectives. We are a bustling group of agencies filled with passionate individuals who all bring their own expertise and work together across varying teams and disciplines. We provide a first-class services for our clients through a whole spectrum of departments, including; strategy, analytics, media planning, creative, design, UX&UI, social media, public relations, integrated marketing and much more!
Does this sound like you?
- You have a drive and enthusiasm for what we do – we help companies find talent and talent find the right roles for them – it’s as important as that!
- You have an appetite to grow and learn on the job
- You’re confident, pleasant and polite
- You’re a creative thinker and can problem solve and come up with solutions.
Our Client Planning Platformers are at the heart of everything we do and work closely with our Account Managers to contribute to the profitability of the company.
A day in the role could look like
- Liaising with clients
- working with our lively Creatives to understand requirements
- Delving into the psyche of individuals to oversee a digital candidate journey
- Discussing with internal stakeholders to ensure campaigns go live in a timely fashion and
- Shadowing our experienced project managers who ultimately ensure everything is delivered on time and on budget – no two days are the same.
Being the first point of contact for our clients, you will deal with incoming requests efficiently and professionally. This will include supporting projects from inception to delivery, conducting research, attending team and client meetings, compiling status and contact reports, financial tracking of projects and working with other departments to support the development of campaign and creative work.
You may be required to take briefs (both in person and on the phone) so be unafraid to ask ‘why?’ and constantly be challenging yourself to find out more.
There’s never a one size fits all and the solution may involve liaising with several individuals across teams to find the right solution for your client. You will be responsible for organising these meetings and keeping everyone in check.
Sadly, there is always some paperwork – you may be responsible for producing client documents, work in progress reports and meeting notes.
The Client Planning Platformer should have these skills
- There are NO formal qualifications needed for this role.
- Computer aptitude (MS Office suite) and keyboard skills.
- You must have basic arithmetic/numeracy skills.
- Communication – fluent and professional verbal and written English - you should understand and be able to advise clients on grammar, punctuation and syntax and be able to write and proof copy to an elevated level of detail.
On the platform programme you'll benefit from
- Dedicated Buddy
- Introductions and breakfasts with Senior Leaders
- Pastoral Support
- Free breakfast in the office
- Wellbeing and mental health support
- Yulife - wellbeing app
- Employee assistance programme
Training and development sessions
- Communication
- Productivity
- Goal Setting and Objectives
- Career Development
- Diversity, Equity & Inclusion
- Networking
- CV & LinkedIn
- Industry Insight sessions
- Group Project
We work in a hybrid working model – in office and remotely