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The most inspiring skincare brand, fresh harnesses nature’s potency from around the world to awaken senses and transform skin. Placing sensoriality at the heart of performance, fresh creates multi-sensorial indulgences that feel as good as they work. The brand was founded as a shop in 1991 by Lev Glazman and Alina Roytberg, creative visionaries driven by their curiosity about natural time-honored remedies and extraordinary experiences for the skin. An LVMH Maison since 2000, fresh today is a global company based in New York offering skincare, lip care, bodycare, and fragrance in over 25 countries. The brand is committed to nurturing the skin of the earth for a thriving, harmonious world that is forever fresh.
Mission
Responsible for weekly and monthly reporting, sell through reports all data ad hoc reporting needs, support with data analysis for presentations.
Main responsibilities
Reporting
- Produce retail sales reports on a weekly/monthly basis to team (daily sales/sell thru)
- Produce weekly productivity/newness and monthly SKU ranking reports
- Produce ad hoc reporting requests – category/segment/franchise/traffic reports
- Maintain sample and tester tracker document
- Support in preparing data for forecasting all sellable product, new launches, limited editions & samples monthly
- As new doors open support in updating and building reports
Business analysis
- Provide weekly order information for POSM & internal orders and general support to all Business Managers
- Create a monthly SKU report on how franchises are performing
- As Fresh open new businesses support in the analysis of sell in and sell out through generating correct reports
Sell-in
- Assist in maintaining accurate inventory in all doors by producing monthly stock coverage reports
- Handle all RGAs from retailers including quality control issues
Operational support
- Create all POSM/samples/tester orders for all doors
- Creating internal orders for wider team (marketing/digital)
- Create purchase orders on AX system
Store support
- Support the returns process for stores, creating RGA’s once approved by manager.
- Maintain and update POS system through back office – new staff/discounts
- Maintain accurate inventory in boutiques through creation of weekly cycle count reports and stock adjustments in RAMS system
- Support in the setup of internal and external events including stock orders, trackers, samples, tester ordering i.e. glamour
Supply
- Monitor open orders on AX system and flag any issues
- Maintain item master file and add/delete items
- Produce all new line forms for retailers
IT
- Monitor EDI issues and flag with manager and/or PCIS team for New or existing lines where necessary
Person specification
Key competencies
- Fluent in English, excellent communication skills
- Customer service focused
- Very strong Excel skills
- High attention to detail
- Good organisational skills
- Strong motivation
Profile
- Degree in Business Studies or similar
- 12 months’ experience in luxury goods in retail industry and / or FMCG beneficial.
- Inherent interest in beauty industry
