Citeline, part of the Norstella group of Pharma information solutions, is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.

To amplify the ability to make critical decisions, Citeline is proud to become part of Norstella; an organisation that unites the market leading companies Citeline, Evaluate, MMIT, Panalgo and The Dedham Group. Our shared goal is to improve patient access to life-changing therapies. We are stronger together and as a Norstella company, Citeline plays a key role in helping to connect the dots from pipeline to patient.

Job description

In this role as Events Executive, you will report into the Global Director of Events, Citeline, Pharma Ignite, and support in the smooth, efficient and timely delivery of the Citeline Awards ceremonies, panels, roundtables and other events.

In this role, you will also be attending events in the UK and abroad, which currently includes events in the US and Japan.

To be successful in this role, you will have great attention to detail and exceptional communication skills along with the ability to multi task.

Key duties and responsibilities

  • Support the Global Director of Events and the wider marketing services team in the management of a variety of corporate and client events, including award ceremonies, panels, roundtables and social events.
  • Research suitable venues both in the UK and internationally to create unforgettable experiences.
  • Obtain quotes from contractors and suppliers.
  • Working with the marketing team on the development of marketing collateral.
  • Providing excellent administrative support across the events lifecycle, you will submit invoices for payment, compile joining instructions and email templates for events, preparing entry and judging packs and monitor and report on customer feedback.
  • Contribute to pre-event logistics, ensuring seamless execution.
  • Work onsite, working hands-on to deliver successful events.
  • Track event key performance areas and identify items to work on for future events.
  • Conduct post-event evaluations and report on outcomes.

Key requirements

  • Possess a keen eye for detail and ensures every aspect of an event is flawlessly executed.
  • Demonstrate the willingness and ability to travel for events, including internationally.
  • Display a proactive and assertive attitude, taking initiative to tackle challenges head-on.
  • Communicate effectively, both verbally and in writing, to build strong relationships with clients and colleagues.
  • Enjoy the variety and fast-paced nature of events, managing multiple projects simultaneously.
  • Establish productive relationships with people at all organisational levels, displaying professionalism and diplomacy.
  • Will be required to work to immoveable timelines throughout the year and under significant pressure in the weeks leading up to the awards.

Our guiding principles for success at Norstella

 Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t.  By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.

Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.


  • 25 days annual leave, 4 days for volunteering and a personal day
  • 5% pension match
  • Group Life Assurance (100% employer funded)
  • Group Income Protection (100% employer funded)
  • Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical Illness

Citeline is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. Citeline operates a zero tolerance policy to any form of discrimination, abuse or harassment.

We know that sometimes the 'perfect candidate' doesn't exist, and that sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here, you are welcome. If you read this job description and feel engaged and excited, we’d love to see you apply.