Pro Insurance currently has some exciting new opportunities for Graduate Trainee Claims Technician to join our Legacy Claims Team, processing claims to support an existing client.
Pro currently operates a hybrid working model. The majority of this role will be working at home with travel to the Glasgow, Liverpool or Horsham office on a weekly basis, and other offices as and when required.
Purpose of role
Reporting to the Claims Manager, the Graduate Claims Technicians will handle a caseload EL/PL disease and illness claims under supervision, including, but not limited to, the following:-
- nihl
- HAVs
- Pleural Plaques
- Liaising with solicitors and brokers
- Managing all diaries and post within the agreed SLAs
- Developing effective business relationships internally and externally
- Maintain accurate records for auditing and regulatory purposes
- Identifying potential fraud
- Proactively support the team in their achievements and overall business objectives
- Provide technical advice and guidance to external clients
- Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
- Contribute to projects relevant to the sub vertical
- Strengthen Client Relationships
- Represent Pro in a Professional manner to both peer and potential marketplace acquaintances
Knowledge and skills
- Technical background relating to EL/PL claims is preferable however not essential. Full training will be provided for the successful candidate
- Experience in other claims is a distinct advantage
- Excellent Policy interpretation skills
- Ability to work to strict deadlines
- Ability to manage competing commitments
- Effective communication skills and key stakeholder relationship management skills
- Knowledge of claims handling, fraud and impacting legislation
- Adaptable to change
- Claims Handling Authority/Licence appropriate to the work type
- Strong relationship building skills and a professional and approachable manner
By submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from Pro HR.
