Energy Operations Executive Ipswich 2024

Begin your Smartestenergy career journey in one of our operational departments, learning and developing your skills to play a key role in the delivery of operational excellence.

The Energy Operations Executive will be working with colleagues as part of a team to ensure that our operational expectations are exceeded and exceptional customer service is delivered through every interaction.

Working in our operations department you will have the opportunity to work across a variety of tasks in functions covering our customer journey from initial contracting and onboarding to metering, billing and debt to build on your skills and develop your career with Smartestenergy.

You will be open to change and transition as your career and business needs develop and be an advocate to our customers at every stage of their journey.

You will need strong organisational skills, attention to detail, and the ability to adapt to a fast-paced environment.

What skills/experience do I need to be successful?

  • Strong organisational skills;
  • A good standard of numerical skill;
  • Excellent attention to detail with strong analytical and problem-solving skills;
  • Excellent communication and interpersonal skills;
  • Show initiative and have the drive to see activities through;
  • Ability to work independently and collaboratively in a team environment;
  • Flexibility to adapt to changing environments and shifting priorities;
  • Proficient in using various IT applications, including; Microsoft Excel, Word and Outlook.

What else do we offer?

  • The opportunity to work from anywhere in the world for up to 30 days a year;
  • A genuine commitment to smarter working – we recognise your work/life balance matters;
  • Paid time off to volunteer in your community;
  • Excellent benefits package including private medical insurance/dental cover and 10% non-contributory pension from month three;

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your CV it will be reviewed by a human– no bots here!

The average process once we receive your application takes around 2-3 weeks with typically 2 stages of video interviews using Teams – however this can change depending on the role (we may invite you to see us face to face or just need 1 video interview).

If you need any support you can see who to contact in our Recruitment Team on the advert – any questions please just let us know.

Get to know us better

The future of energy is digitised, decarbonised and localised. At Smartest Energy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.

Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. We have three offices in the UK, one in the US and another in Australia. Further expansion is planned for 2024 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

When you join our Team, you will have the opportunity to contribute and make an impact every single day.

Rolling deadline