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  1. Home
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  4. Graduate Operations Analyst London 2024
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As a Graduate Operations Analyst, you’ll be an integral part of our close-knit team, providing top-tier technical support for our bespoke user applications, both internally and for external clients.

What type of candidate are you?

  • A sports enthusiast, with a particular emphasis towards Football and Cricket.
  • A conscientious and dynamic team player who will take pride in being part of a well-respected and motivated team.
  • A confident individual, with the ability to lead incidents that require the coordination of multiple teams.
  • Comfortable in taking ownership of tasks and responsibilities, working independently and as part of a team.
  • Able to think clearly and perform well under pressure when required.
  • Possess a keen willingness and demonstrate ability to rapidly acquire new knowledge and skills.
  • Understanding of betting markets and how they relate to the probability of events happening in sport.

What will you be doing?

This is a unique role with a wide range of responsibilities, including incident, problem and change management. It is therefore vital that the Operations team maintain a strong understanding of updates to the estate, including documentation, to provide the high level of support required. Each day presents fresh challenges, requiring your keen investigative abilities to uncover root causes.

You’ll closely collaborate with delivery, platform teams, and business users, as such you’ll be relying on your communication skills. As the business evolves, so does your role, you’ll adapt to meet changing needs, contributing to the success of Star Lizard. You will also have the opportunity for additional project work, where you can gain more responsibility in areas of interest.

Working hours are generally 08:00-16:30, with one or two evenings each week (13:00-21:30), which rolls into on-call support. Any hours worked on-call are returned in lieu. You can expect to work around 45 weekend days a year. We do our best to work the rota around individual requests.

At the end of each shift, you’ll feel the positive influence you’ve had on the business.

What skills will you have?

  • 2:1 Degree, ideally STEM or strong relevant work experience
  • A in A-Level Maths
  • Good verbal and written communication skills
  • Good mental arithmetic skills
  • Strong leadership skills are essential.
  • Knowledge of betting markets
  • Ability to work independently and in a group.
  • Strong organisation and task management skills
  • A proactive nature
  • Good problem solving and critical thinking
  • Confident with IT and plenty of experience with Microsoft apps
  • Customer service experience

How to apply

Please answer the following screening questions and send your tailored CV using the application form on this page.

  • What is the most memorable sports event you have attended, and why? What was your most recent?
  • Tell us about a time when you exceeded your responsibilities to meet a deadline or achieve a goal.
  • Describe a situation where you stepped into a leadership role to resolve a problem.
  • If Everton played Manchester City tomorrow at Goodison Park, what are your estimated probabilities for the following scenarios? Please provide your reasoning, including what factors you have accounted for, expressing the percentages as both fractional and decimal odds.
    a. Everton win
    b. Draw
    c. Manchester City win
  • Tell us something interesting about yourself that isn’t on your CV.