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We are ranked in the world’s top 350 institutions in the 2022 Times Higher Education World University Rankings, and we are a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Our research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world-leading. In 2021, we were awarded the Queen’s Anniversary Prize for our world-leading music therapy work.
About the role
The Business Intelligence Service, sitting within the Strategic Planning and Performance Directorate, is responsible for key student-related statutory returns and the data for national and strategic surveys and provides data insights throughout the University to assess our performance and to make informed decisions.
We have a fantastic opportunity for a Data Support Officer to join our team focusing on data quality and student engagement analysis. We welcome applications from someone with strong statistical and analytical skills, with a keen eye for detail. You should be confident working with data, with a determination to improve data quality and deliver actionable insights to facilitate intelligence-led decision-making across the University.
You will be expected to make effective use of qualitative and quantitative data, applying appropriate analytical tools and techniques to derive meaningful and actionable insights. As part of your role, you will support the preparation and presentation of data analysis reports and recommendations for a variety of audiences. You will also work collaboratively with a range of key stakeholders across the University, supporting data quality and helping to explain the requirements and implications of engagement data metrics in order to improve the institutional understanding of this data.
With a degree, part qualified relevant professional qualification or demonstrable level of experience and continued development, you will have experience using a range of tools and advanced techniques combined with strong communication and interpersonal skills. A background in Higher Education is desirable but not essential to this role.
Informal enquiries can be made to Jevon Harper, Data Insight Manager (Student Engagement), at jevon.harper@aru.ac.uk.
Find out more about working with us
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.
We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment.
We value diversity at ARU and welcome applications from all sections of the community.
We have a responsibility to ensure that all employees are eligible to live and work in the UK.
In accordance with the UK Government’s immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route.
Committed to being inclusive and open to discuss flexible working.
