Meet Milena
University: Warwick Uni
Job Title: Risk Analyst
Team: EMEA Control Room

Explain your role
Control Room’s role is to safeguard material non-public information and maintain the information wall, amongst other things. On a daily basis the team interacts with different front line units, including individuals from Banking, Trading, Research, Legal and Technology.
What does a typical day look like in your role?
Given we have Control Room teams across regions, we ensure there is collaboration across different time zones to maintain a global presence. We monitor the shared inbox, work on projects, attend in-person meetings, and collaborate on calls.
How did you find the work when you first started in your role?
Initially, I found it quite challenging to grasp the different processes and tasks that the team completes on a daily basis. There are numerous workstreams that co-exist, so you have to be switched on at all times, ensuring no errors are made (especially with sensitive matters).
Over time I found a balance between completing tasks on my own and ‘learning by doing’ whilst being cautious to ensure no mistakes are made. With the support of my team, I felt confident to take the leap and over time complete all the work my own, knowing I can always ask for a second opinion.
Can you tell us about a project you’ve really enjoyed in your role?
Automating BAU (business as usual) processes, specifically helping increase efficiency of daily task completion and ensuring there is a lower probability of errors occurring. I have worked with a global team on the project, and it is in its final stages of implementation.
Aside from BAU activities and project work in the team, I also work closely with our volunteer taskforce and try to volunteer monthly. I lead the Events Committee in London for the graduate cohort, ensuring we have monthly socials and closely collaborate with graduates across the other regions, so that we can facilitate a friendly and supportive environment. I am grateful that I get to organise events that my peers enjoy, from private viewings in famous art galleries and museums across London, to dinners and lunches with all graduate cohorts.