Applications for this job are now closed
We are one of the UK’s leading housing associations with a vision is to improve people’s lives through high quality homes and services.
We operate across London and the Southeast, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people.
We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand. Whilst we take a commercial approach to housebuilding, all of the surpluses the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.
About the role
This is an exciting opportunity for a motivated and self-driven digital professional to join our digital team.
Reporting to the Digital Experience Manager, you will be responsible for the delivery, management and monitoring of key digital platforms including websites, intranet, CRM, email, SMS, digital advertising, and social media.
Responsibilities
- Contribute to the development of content and marketing plans for the Group’s websites and intranet.
- Provide support on social and email marketing channels as required.
- Provide proactive, day-to-day content management and optimisation of the Group’s online content ensuring it’s accurate, well-written, consistent and aligns with brand and digital guidelines.
- Liaise with internal and external developers to ensure our websites and intranet functionality requirements are delivered to the quality standards required.
- Manage day-to-day requests from client departments, ensuring they are kept informed, and requests are completed to a good standard and in accordance with the team’s SLAs.
- Provide advice, training and support to our clients across the organisation, ensuring digital guidelines are adhered to.
- Deliver search engine optimisation (SEO), email marketing, events bookings management and other digital marketing activities to market the organisation and its campaign goals.
- Produce digital performance reports using Google Analytics and Looker Studio, analysing data, evaluating user interactions and provide data-informed narrative for non-digital audiences.
- Maintain digital support systems, guidelines and documentation, ensuring adherence to communications guidelines, best practice, accessibility and legal requirements.
- Provide support to help deliver digital projects and assist with general administration, including budget and payment administration for the digital team.
More about you
- Educated to GCSE level or equivalent in Maths & English (Grades A* - C)
- A relevant digital and/or communications qualification (Desirable)
- Significant knowledge and experience of digital best practices
- Experienced in the use of digital technology
- Experience of using digital platforms to engage with multiple different audience
- Experience using content management systems to manage and publish content
- Working knowledge of social media management and email marketing platforms
- Experience in making decisions by assessing analytics data, user research and stakeholder requirements
- Experience of working in complex organisations with a wide variety of internal stakeholders.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits.
For this role, these include:
- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.
In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
