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    4. Technical Support Engineer B&R Peterborough 2023
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    To contribute towards the B&R mission of growing sales in line with the company’s ambitious plans. We will use our position as technology leaders to deliver to our customers a competitive edge within their market place.

    This will be enhanced through the provision of flexible logistics, truly competent technical consultations and the highest quality product. The education, enthusiasm and active involvement of all employees is essential for the sustainable growth of the company; and their commitment to reach common goals is the basis for our success.

    The role

    Currently, in continuous growth, B&R UK is looking for a Technical Support Engineer for the office in Peterborough For this position, technical training is provided and will be carried out at the Corporate Headquarters in Eggelsberg, Austria. The training aims to ensure an appropriate education to perform properly the daily activities.

    Your responsibilities

    • Supporting customers (manufacturers of automatic machines and industrial plants) in technical assistance and pre- and post-sales specialist technical support to ensure adequate technical assistance for solving problems related to products.
    • Update your knowledge of B&R products and their applications by transferring knowledge within the technical office.
    • Perform autonomously telephone technical assistance, solving product and application problems.
    • Establish relationships with customers by ensuring a smooth flow of both internal and external information.
    • Strategically organize and prepare technical activities to solve any issues.
    • Constantly collaborate with the HQ in terms of escalation of any technical problems as well as implementing and transferring innovative processes and methodologies to the customers.
    • Carry out technical training internally and externally.
    • Ensure correct reporting for all technical activities.
    • Software development in real time (for PLC and PC)
    • Reporting to the Automation Manager.

    Your background

    • Mechatronic expert or degree in automation engineering or mechatronics or equivalent experience.
    • In-depth knowledge of control theory.
    • Practice in structured programming (knowledge of C language is appreciated).
    • Knowledge of Industrial Automation products (eg PLC).
    • Basics of electronics, mechanics, and mathematics.
    • Fluent in spoken and written English.

    More about us

    ABB's Machine Automation Division, also known to our customers as B&R, is an innovative automation company headquartered in Austria with additional offices around the world. B&R became part of ABB's Robotics & Discrete Automation division in 2017 and, together with the ABB Robotics division, employs more than 11,000 people at over 100 locations in more than 53 countries.

    As a leading global provider of automation solutions, B&R develops, produces and sells industrial electronics, software solutions and mechatronic solutions as well as technologies for machine and factory automation. Since 2020, B&R's automation portfolio has also included Codian brand delta robots. With its innovative solutions, B&R sets new standards and consistently exceeds its customers' expectations. For the 3rd year running ABB UK has been recognised as a Top Employer in UK.

    Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices. We look forward to receiving your application (documents submitted in English are appreciated).