American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
Key Accountabilities and Responsibilities
- Assist in underwriting of new and renewal US Financial Lines business (including Management Liability, Professional Liability, Financial Institutions and Cyber).
- Undertake analysis and assess risk in accordance with relevant underwriting guidelines, authorities and AIG principles.
- Assess desirability of risk through thorough review of proposal, claims history and general company information; together with analysis of financial reports (as required); and regular contact with Brokers.
- Assist allocated underwriters with administration support. Tasks include inputting data for renewals, file maintenance, communicating with external Brokers to follow up submissions and closings, updating tracking IT systems, checking closings received from external Brokers and any other task required supporting the underwriters at renewal or midterm.
- Prepare formal documentation in a timely and accurate manner in accordance with Profit Centre and corporate standards, and in line with compliance with regulatory standards.
- Develop and improve office systems on an ongoing basis as directed.
- Work with allocated underwriters to drive the use of underwriting platforms.
- Assist senior members of the team with data analytics and portfolio management/analysis.
- Assist in the implementation of business plans in accordance with company direction including technology and the digital delivery of products to the market.
- Work closely with Underwriters to ensure the maintenance/development of solid working relationships with brokers to create business opportunities.
- Proactively keep up to date with industry, business issues and trends.
- Attend client/broker functions when required.
- Ensure client service metrics as agreed by Profit Centre are adhered to.
- Maintain accurate files, registers and records to contribute to management reporting and timely service and policy issuance.
- Complete all delegated projects in the manner expected and requested by the Manager.
- Full participation in local and regional training (underwriting and personal skills).
- Be actively involved in the reverse migration of policy administration by working with Underwriters, Compliance and Claims in amending work instruction and developing standards to ensure quality processing and increase in process efficiency to reduce multi-touch processes.
What we are looking for
- Some underwriting experience is desired, and preferably a familiarity with the US Financial Lines marketplace; other relevant professional experience or qualifications (such as CII, ACII, or equivalent) may substitute.
- Excellent relationship management and communication skills including verbal, written, and negotiation skills.
- Demonstrates understanding of insurance principles.
- Able to navigate and switch between multiple proprietary, vendor, web-based and standard computer systems.
- Strong technical ability and computer skills (Excel, Word etc.) is critical
- Learning Agility - Demonstrates a growth mind-set through an ability and willingness to learn from experiences and new situations.
- Ability to anticipate client needs and act proactively.
- Ability to identify problems and match appropriate solutions.
- Demonstrate attention to detail to ensure accurate documentation is maintained
We are an Equal Opportunity Employer
American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.