Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We are a subsidiary of Fairfax Financial Holdings Limited, and we benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Duties and responsibilities

  • Respond to enquiries from brokers received by phone, e-mail or online platform in a courteous and helpful manner ensuring all information to enable the underwriting of any risk is obtained and filed correctly.
  • Ensuring receipt of and review of outstanding information (including the underlying / followed policies) to ensure consistency with the terms and conditions agreed at binding.
  • Regular liaison with our claims team to ensure underwriters have up to date claims information on all renewal accounts.
  • Conduct referrals to the compliance department in conjunction with the underwriters to ensure all risks are subject to any required checks.
  • Conducting quarterly reviews of the underwriting files to ensure that all the required documentation is present and accounted for.
  • Accountable for ensuring that the underwriting files are kept in an orderly manner and in accordance with the underwriting guidelines and in conjunction with the underwriters.
  • Maintain frequent dialogue with the Underwriting Operations team to ensure that files are maintained at the expected and required level of completeness.
  • Assisting with the creation and updating of business logs and other tools as required.
  • Liaise regularly with our credit control team and work with them to resolve any issues with late premium payment, taxes or reconciliation.
  • Maintain up to date knowledge of current affairs and market trends through individual research and team discussions.

Person specification

  • Excellent analytical skills and an understanding of pricing & actuarial models and methods.
  • Must be highly articulate, with exceptional communication and interpersonal skills — required for daily liaison with clients and brokers and building strong working relationships.
  • Strong marketing and business development capability — commercial acumen, ability to influence and negotiate to various levels of seniority, internally and externally.
  • Highly computer literate within MS office applications and an advanced level proficiency using underwriting systems such as Genius and Openbox an advantage
  • Methodical approach to work, strong organisation skills; capable of dealing with tight reporting dealing and conflicting priorities
  • Overall team player with collaborative outlook.
  • Ideally with 1 year of Financial Lines experience