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    4. Junior Account Manager Manchester 2023
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    Altus Group has a new opportunity for a Junior Account Manager to join our Client Services team in Manchester for 9 months. Do you have experience with B2B or B2C telesales experience? Have you worked in a customer service role? You may be exactly what we're looking for!

    You will be coached on managing business clients and effectively gathering useful information.

    Our Client Services team thrives in a hybrid remote working environment with flexible hours and up to 2 days working from home.

    Objectives of this role

    • Proactively manage a shared portfolio of commercial clients. You will work with small to medium-sized business clients delivering excellent service and building strong relationships.
    • You will manage client expectations to ensure they understand processes and timescales.
    • Secure required information and documentation about client properties - You will ensure Altus Group has collected and entered the required documentation about clients to successfully deliver a full service.
    • Manage processes. You will work with other departments to ensure we deliver the best possible outcome for our clients, escalate any issues to Team Leader/Senior Account Manager as and when they arise.

    What's in it for you?

    • £23,000 per annum, plus a competitive monthly uncapped commission scheme & quarterly bonus!
    • Benefits - Altus Group offers a range of competitive benefits including private medical insurance - BUPA, health cashback plan - Simply Health, family-friendly policies, pension contributions, life assurance, season travel ticket loans and MORE.
    • Environment - Your well-being is just as important as your work. Our Manchester office has fantastic office facilities, chill-out areas, pool tables and game consoles to help you clear your head and stay motivated!
    • Growth & Progression - You will be partnered with a team leader for ongoing support and learning under the guidance of experienced managers, working closely with your leadership team to create a plan for your personal development.
    • The Culture - We're proud of our company culture at Altus Group. From rewards and incentives, team socials to dress down Friday, our welcoming teams at Altus strive to make our office a great place to work.

    What is Altus Group?

    Altus Group is a leading provider of software, data solutions, and technology-enabled expert services to the global commercial real estate (CRE) industry. We are a single provider of end-to-end CRE solutions empowering clients to make informed decisions and drive strategic growth.

    • Over £2billion+ savings to date and on average £4million+ per week for UK businesses
    • No win, no fee service = never any upfront fees for clients
    • Over the last 3 years, Altus has taken over 5 times more appeals to Valuation Tribunal than the next largest Rates Advisor
    • Altus Group is fully regulated by the Royal Institution of Chartered Surveyors (RICS) and the Institute of Revenues Rating and Valuation (IRRV)

    Come realize your potential at Altus Group!

    Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.