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    4. Online Fundraising Executive Cambridge 2023
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    The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals, communities and companies to support ARUK through their own talents and passions. As well as driving registrations and income through third party, virtual and mass participation events and managing these relationships to maximise income.

    The Online Fundraising Team is key to the success of SLF as they work across Regional, Sporting Events, Marketing and Corporate teams to ensure our supporters receive incredible stewardship to achieve their fundraising goals, processes are in place, teams are working effectively together, and that the department can maximise the opportunities and innovation that comes through online fundraising platforms and fundraisers.

    In this role you will be the face of our friendly and passionate Online Fundraising Team; building relationships with supporters who use online channels to fundraise such as Facebook challenges, streaming and crypto donors.

    You will also be at the forefront of the fundraising sector as it develops; keen to understand new areas of growth, you will help spot potential and trends in new areas of online fundraising and be willing to adapt to this quickly changing area.

    You will provide crucial administrative support to ensure the smooth integration of our online fundraising systems across ARUK. Support may include adding accurate details to our database, tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.

    This is a 6-month fixed term contract to cover a secondment.

    Main duties and responsibilities of the role

    Online Administrative Support

    • Steward online fundraising supporters, with a particular focus on Facebook challenge moderation and GivePanel messaging.
    • Lead on specific fundraising processes e.g. Facebook donations and GivePanel.
    • Provide lead administrative support for all Facebook challenges and crypto donations.

    Spotting Supporter Potential

    • Effectively and consistently spot opportunities to build networks among our online fundraising community and flag these to the relevant members of the team.
    • As one of the key online fundraising contacts, keep the manager and team up to date with supporter feedback.
    • Use data reports to spot fundraising trends and identify opportunities.

    Creativity and Trend Hunting

    • Keep abreast of and identify new online fundraising trends through horizon scanning.
    • Write briefs and proposals for internal stakeholders to become involved in potential opportunities.
    • Evaluate potential opportunities to understand which ones we should prioritise.

    Collaboration

    • Build strong relationships with teams across the organisation to work collaboratively, to enable the best stewardship journey for our supporters.

    What we are looking for

    • Confident working with computers.
    • Good knowledge of social media platforms, including Facebook.
    • Good knowledge of Word, Excel, and Outlook.
    • Enthusiastic and polite telephone manner.
    • Excellent written and verbal communication skills.
    • Excellent organisational skills.
    • Able to juggle multiple demands on your time and prioritise appropriately.
    • A passion for wanting to deliver the best, first-class stewardship journey for our incredible supporters.
    • Warm, friendly and personable.
    • A professional and hard-working team player with a positive and collaborative work ethic.
    • A willingness to learn and adapt to processes.
    • To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.
    • Flexibility to work occasional unsociable hours when the role requires.
    • Willingness to travel when required.

    Additional information

    Ways of working: Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

    Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.