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    Through our Global Commercial Services (GCS) division, American Express offers powerful backing and support that helps companies of all sizes gain financial savings, control, and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, global payments, currency solutions, and business financing. Within GCS, the Business Financing, Payments, and Digital Experience (BFPD) organisation owns product capabilities that support FX and Global Payments.

    American Express’s FX & Global Payments product team is working to move the GCS proposition ‘beyond the card’, by growing our existing FX International Payments (FXIP) platform, and also embarking on a new journey with the Global Pay product. We are redefining our cross-border payments products and capabilities, balancing new build with existing functionality, and also planning migration activity to retain our existing global customer base while targeting net new customers.

    Your Mission Objective

    This is an extraordinary opportunity for a motivated analytical thinker to break into the digital product space and play an important role in a green-field product development initiative. We would love to hear from you if:

    • You are passionate about how products help customers live their best life. Customers are at the heart of what you do, and empathy drives your decisions. You are eager to learn about customer centric product design in a digital and regulated environment.
    • You love to get things done. You make things happen instead of quietly wondering why things are as they are. You are not afraid to roll up your sleeves and take responsibility to deliver impactful results.
    • You enjoy solving complex problems using your analytical skills and are eager to learn. You are confident and willing to expand your data analysis skills to help Product Managers make better, data-driven, and client-centric decisions about the direction we should take as a product to offer the best-in-class customer experience.
    • You bring clarity and energy. You are great at communicating and bringing people together behind a common goal.

    What we are looking for

    • Strong project management and prioritisation skills
    • Comfortable adapting to changing priorities and processes
    • Ability to independently get results and deliver to timelines
    • Can-do attitude and ability to solve problems and make decisions using imperfect data
    • Ability to effectively communicate findings of analysis
    • Collaboration with subject matter experts to research and understand complex topics
    • Ability to analyse data, identify/extract valuable conclusions and convey conclusions to different audiences at the appropriate level of detail
    • Excellent written and verbal communication skills
    • Good knowledge of PowerPoint, Excel and drawing process flows
    • Passionate about Customer Experience
    • A critical thinker who can work independently and or with limited oversight to manage competing demands for time using effective communication and stakeholder management skills

    Additional Details

    • Location: Burgess Hill or London
    • Application Deadline: 11th November 2022

    Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.