Graduate Digital Product Owner B2B Trowbridge 2024

As a Graduate Digital Product Owner, you will be at the forefront of our digital transformation, driving the development and management of our online ordering portal My.apetito. This role is ideal for a recent graduate with a passion for digital technology, product development, and e-commerce.

You will work with colleagues across the business to understand how digital can support commercial goals and drive superior customer experience. Understanding our users is crucial to delivering a strategic roadmap of continuous improvement that will ensure our digital products are industry leading and a source of competitive advantage for apetito.

The Graduate Digital Product Owner will build on their commercial and digital knowledge to act as a digital ambassador providing innovative solutions to business problems and customer painpoints.

To build on apetito’s success and status as an innovation leader, we welcome applicants who want to be part of our long-term vision, shaping our strategy and making a tenable difference to our business success.

This role is based in our Trowbridge Head office and you’ll need to be in the office at least 3 days per week. Remote working is available for up to 2 days (dependant on operational commitments).

The role

Our two-year graduate programme provides opportunities from day one to support your continuous development and give you the strongest start in your career. Every year, we recruit talented graduates to join our apetito team in a variety of different roles across the business.

The aim of our unique programme is to train and develop graduates into future leadership roles. We offer an immersive and experiential induction programme ss well as training and support for your career development, and there are many opportunities outside of your role to get involved in too.

At apetito, we value inclusivity and diversity as it empowers people from different backgrounds to contribute innovative ideas. Our mission is to build an inclusive workplace where everyone reaches their full potential.

Responsibilities

The key responsibilities will include:

• Product Strategy & Vision: Working closely with the Head of Digital Products, develop and articulate the vision for the online ordering portal, aligning it with the company's digital strategy.
• Backlog Management: Prioritize and manage the product backlog, ensuring that the team is working on features that deliver maximum value to the users and the business.
• User Experience & Design: Collaborate with UX/UI designers to ensure the portal is user-friendly, aesthetically pleasing, and aligns with brand guidelines.
• Stakeholder Collaboration: Act as the main point of contact between business stakeholders, developers, and designers. Effectively communicate product plans, benefits, and results.
• Data Analysis: Utilize data to make informed decisions about the product, including user behaviour analytics, market trends, and competitive analysis.
• Project Management: Oversee the product development lifecycle, ensuring that deadlines are met and the product meets quality standards.
• Continuous Improvement: Regularly review and adapt the product based on feedback from users and stakeholders.

This role will occasionally require out of hours work to deploy features that require the site to come offline.

Qualifications

Essential

• Bachelor’s degree
• Strong interest in digital products and e-commerce.
• Excellent communication and interpersonal skills.
• Analytical and problem-solving abilities.
• understanding of Agile methodologies and principles (SCRUM)
• Familiarity with user experience design and testing.
• Ability to work collaboratively in a team environment.

Desirable

• Experience in a digital or e-commerce environment (including internships).
• Knowledge of web technologies and platforms.
• Experience with tools such as JIRA, Confluence, or similar.

Personal qualities

Essential

• Self-starter & highly motivated
• Assertive
• Ability to work on own initiative
• Good problem solver with a can-do attitude
• High level of attention to detail
• Excellent communication skills – both written and verbal
• High level of organisational skills
• Strong presentation skills
• Ability to manage external agencies and develop good, effective working relationships

Who we are

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 600 care homes, 500 hospitals, as well as 200 education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. For over 25 years our sister company Wiltshire Farm Foods has been cooking and delivering over 300 different delicious frozen meals to our customer's homes.

As a family-owned business established in 1958, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service, dedicated to feeding some of the UK’s most vulnerable people and offering delicious and nutritious meals to our customers.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce. This is in alignment with our goal to reach Net Zero by 2040.