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Joining us as a graduate is the first step in building a fascinating, stimulating, and exciting technology career. From software engineering to microchip design to IP, our graduates are employed across the company in all areas of our global operations, from Cambridge to Austin to Trondheim.

At Arm, you’ll be able to do great things and use your skills to build next-generation tech that's used all over the world.

About the team

The Partner Enablement Group (PEG) is responsible for technical support, technical content, training, and digital services to enable Arm’s partners get to market quickly and efficiently with high-quality Arm based products.

We are a diverse, customer-focused group, working collaboratively across multiple countries, towards a shared goal of Partner Success. We strive to deliver great partner experiences and high levels of customer satisfaction.

Job overview

In this role, you will have the opportunity to work closely with Support and Training teams to deliver continuous improvements to our current services. You will also collaborate with Sales teams to understand partner needs and identify gaps in our offering where new services can be created to better support our partners.

Responsibilities

Together with the Sales and Partner Enablement teams, you will:

Support the launch of new services and help expand the range self-service options available to our partners (e.g. Design Checklists);
Gather partner feedback, measure satisfaction levels and analysing data from periodic surveys to ensure our services are delivered to their expectations.
Coordinate the delivery of internal process improvements to increase effectiveness and efficiency to our partner facing portals (e.g. Support Hub).

Required skills and experience

To be suitable for this role you need to hold, or be on track to hold a degree before your starting date. This can be a Bachelor, Master or equivalent experience in marketing and or business studies.

Qualities that will help your application stand out

Whilst we will develop and enhance your experience and skills, there are a few things that you need to offer too, such as:

Proficiency using key Microsoft Office 365 products (i.e., Outlook, Excel, Word, and PowerPoint)
Using analytics tools to observe trends or analyse patterns to gain insights, or suggest improvements.
Excellent communication skills and adaptability.
Willingness to develop Product Management capabilities in a fast-paced environment.
Ability to self-organize, multi-task and prioritize while working independently or as part of a team, using initiative when required.

Nice to have
Ability to multi-task and prioritize in a dynamic environment.Competence in presenting to various stakeholders.
Experience of using virtual communication tools such as Slack, Teams or Zoom.
Understanding or working knowledge of Product Management methodology, and tools.

Graduate Start Date: September 2024

We are aiming to complete our recruitment process and communicate application outcomes by March 2024.

In return

In addition to a competitive salary and comprehensive rewards package, you'll also receive the support, autonomy and opportunity to excel your career.

With a mid-year, and year-end review you'll have two windows each year to progress recognising the pace at which you could grow. Attend our "Grad-teach-Grads" workshops, guest speaker series and various social events to expand your knowledge.

Want to take this a step further? Join our Graduate Committee and hone in on your planning, networking and co-ordination skills.

You'll also be invited to our exclusive Global Graduate Conference (GGC)! A yearly occurrence exclusive for Graduates allowing you to hear from executive members, inspiring speakers and make connections for life.

With many of our leaders and technical experts having originally joined as a Graduate, will you be next?

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of any characteristic.

Accommodations at Arm

At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Graduate Product Manager