Graduate Digital User Researcher 2022

Arup is an independent firm of designers, planners, engineers, architects, consultants and technical specialists, working across every aspect of today's built environment. Together we help our clients solve their most complex challenges – turning exciting ideas into tangible reality as we strive to find a better way and shape a better world.

Overview of the role

Working in our Advanced Digital Engineering Software team, you will apply your user research skills to help solve real world problems for our clients. A few examples of how you might be working with us are:

• Helping to design digital services that help City Mayors deal with complex planning challenges in their cities.  
• Working with structural engineers to design web tools that help them design renewable energy solutions.  
• Working with our environmental and transport consultants helping to design analytics solutions to maximise the benefits and minimise the impacts of new transport schemes. 

This role is great for someone who enjoys working with lots of different clients and disciplines, indeed the breadth and range of projects you will be working on is what makes the role exciting.

This role will suit someone who likes to plan, design and carry out research activities with users to get a deep understanding of user needs. You will be working in a team of consultant software engineers, data scientists, user researchers and user interface designers and you will often collaborate with other parts of the business on projects (building engineers, transport consultants, geotechnical engineers, urban planners, etc.). Digital is a growing part of the Arup business, and we are looking for someone who is enthusiastic about joining a growing UX design practice in the built environment.

Are you interested in a career in digital user research? 

We are currently looking for Graduates to join our team of bright experienced professionals in our Manchester, Solihull and London offices.

From your first day, you'll join an unrivalled community of experts in the built environment, where everyone is supported in their career path and provided with great training opportunities. You'll help us deliver effective and professional services for a range of varied and high-profile clients. While you'll have a great deal of responsibility from day one, we'll give you the chance to take on more as you progress and broaden your skills.

What we are looking for 

We're looking for graduates with curiosity, personal drive and technical knowhow. If you can combine these skills with an understanding of (or willingness to learn about) the industry and a desire to deliver excellent services for clients, we'd like to hear from you. We'd like you to have a personal interest in cities, and the value placed on the things that make them unique and different such as culture, transport, housing, heritage and social infrastructure.

You should have a portfolio of work that demonstrates your ability to think critically, utilise a variety of research methods and turn research data into clear findings.

Essential

• Demonstrated achievements in a digital design field (service design, interaction design, experience design, information design, human-computer interaction, etc.) through either an undergraduate or master's degree in a design field, placement experience, or other recognition 
• Proactive and flexible approach. We have a great team and encourage all team members to be willing and enthusiastic about stepping up to accomplish team and sprint goals 
• A strong sense of curiosity – to keep an open mind and collaborative spirit in your approach to design  
• Receptive to feedback - we are looking to expand our approach to design, and you will have a role to play in how our design practice develops 
• Experience conducting user research 
• Experience designing and facilitating workshops or other research methods 
• Experience using storytelling and visual methods to demonstrate the outcomes of user centred research and design 

What we offer you

Beyond a great salary and stimulating, technically challenging work, Arup offers a range of additional benefits to its people.

As a membership organisation, everyone shares in our success through a global profit share scheme. Our people also have access to a range of broader wellbeing benefits.

You'll have access to lots of learning opportunities including a structured induction and ongoing training through Arup university.

Additionally, you'll have the opportunity to utilise your technical expertise to improve the lives of the most vulnerable in the communities in which we live and work through Arup's community engagement programme.