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We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation and imagination in order to realize the potential of the spaces and places that bring people together.
Where we operate in the UK
Our UK venues are some of the most exciting spaces in live music and entertainment. All with a rich history, having played a part in shaping the culture in the local areas for many years. These are;
- The Bridgewater Hall, Manchester
- AO Arena, Manchester
- P&J Live Aberdeen
- The Playhouse, Whitley Bay
- Utilita Arena, Newcastle
- First Direct Arena, Leeds
- York Barbican
- Bonus Arena, Hull
- Ovo Arena, Wembley
- Olympia London
The role
Reporting to the Accounts Receivable & Bank Reconciliations Supervisor, and as an integral part of the team the role is to maintain accurate sales ledgers. Ensuring that all invoices are paid on a timely basis by following the processes in place and be the main point of contact for queries.
Key responsibilities:
- Support with the preparation of audit files and audit queries.
- Taking card payment through the online portal daily and posting these on to the Finance system.
- Ensure that customers are chased on a regular basis for any debts that are overdue.
- Maintain comprehensive records of communication with customers in chasing debts, to ensure a clear audit trail of action taken.
- Generate and send customer statements.
- Liaise with other Departments to facilitate collection of overdue debts.
- Build relationships with relevant customers to facilitate prompt payment of invoices.
- Provide cover if necessary for other roles within Finance.
- Working as part of the bigger team alongside Accounts Receivable posting sales invoices and credit notes for all venues into Finance system.
Skills and competencies required
Essential:
- Qualified AAT/Finance degree/relevant finance experience.
- Minimum of 12 months sales ledger and credit control experience.
- Passionate about delivering exceptional customer service.
- Ability to problem solve.
- The ability to work efficiently with multiple colleagues.
- Excellent time management and organisational skills and ability to work well under pressure.
- Excellent written and verbal communication skills with the confidence to chase customers for outstanding debts.
- Good levels of accuracy.
- Intermediate Excel skills.
Other Skills:
- Have excellent planning, organisational and time management skills.
- Be resilient and able to work well under pressure and work reactively and proactively.
- Have excellent interpersonal, influencing and communication skills.
General information
The requirements of the business are such that a degree of flexibility is necessary, and some evening and weekend work may be required.
