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Support all areas for marketing and communications for the first direct arena with an emphasis on; driving tickets sales, maximising opportunities for the sale of premium products , working with venue partners fulfil their requirements.
Key accountabilities
General
- To support all areas of marketing and communications, ensuring the delivery of all projects on time and in line with brand guidelines.- including but not limited to Advertising, Social Media, E-marketing and content management.
- Creating marketing materials and presentation tools to assist other departments.
- Gain a working knowledge of all aspects of the venue operation to effectively and efficiently meet the needs of our teams, stakeholders, partners and promoters.
- Maintaining & building relationships with partners, promoters, agencies, suppliers and industry contacts.
- Direct liaisons with ticketing and related partners pre, during and post event. Regular monitoring of sales, and evaluation of all sales promotions.
- Ensure that all arena event promoters are assisted with their marketing activity.
- To effectively help plan and develop further marketing for event promotion.
- Represent the marketing team at site visits and events as necessary.
- Provide and promote the highest level of customer service as expected across the business.
- Ensure that all relevant information is communicated speedily and accurately in a way that ensures that the information is received and easily understood.
- Undertake any other relevant duties or reasonable requests as requested by the Head of Marketing & Communications and any member of the Senior management team.
Person specification
Knowledge & Qualifications
- Good knowledge of digital marketing strategies and delivery.
- Website or content management systems experience.
- Proficient in the use of Adobe Photoshop (or similar products).
Skills
- Excellent verbal and written communication skills with attention to detail.
- Ability to build strong internal and external relationships.
- A team player with a flexible and positive attitude to work.
- Committed approach to work and able to work under pressure, multi-task and prioritise work.
- Excellent organisational skills.
- High energy and enthusiasm.
- Excellent organisation and planning skills.
Experience
- Minimum of one year working in a similar role.
- Experience of working with staff at all levels throughout a company.
- Proven IT experience including MS Office packages.
General information
- Due to the nature of the role there will be a requirement to work week-ends and evenings and public holidays.
- On the job training, development and management support will be given.
- There may be requirement to work at other ASM Global venues.
