Working within our Global Shared Service team, you will be responsible for ensuring incoming documents are scanned and distributed efficiently. New claims are set up in accordance with instructions. Providing support with Dormant Claims closure and Post Commutation bookings, New Claim set up and Archiving.
The role
- Manage the process of scanning into Image Right all incoming hard copy correspondence (including faxes) relative to AXA LM Global business.
- Using the various AXA LM systems, accurately identify, index and distribute all documents from the Operational Support inbox to the relevant team through Image Right.
- Accurately set up new claims as per instructions and within time scales set, prioritizing those which are deemed urgent.
- Communicate with external organizations where necessary to ascertain relevant further information.
- Communicate with external organizations where necessary to ascertain relevant further information.
- Manage the filing and storage of paper documents received in an effective manner.
- Provide support and assistance for ad hoc administrative tasks for any team within AXA LM.
- Manage the archives in the UK. Recall boxes from both the UK archives and from the French archives. Return recalled boxes to the UK archives when instructed to do so.
- Post Commutation and Dormant Claims processing.
What you bring
- Highly organized and professional approach to work.
- Excellent interpersonal and communication skills.
- Excellent administrative and analytical skills with an eye for attention to detail.
- Strong written and verbal communication skills and ability to relate appropriately and confidentially with a wide range of people both internally and externally.
- Proven ability to prioritize.
- Ability to work effectively in a process driven team environment.
- Excellent knowledge of IT systems e.g. Excel.
- A positive outlook and perspective.
- Self-motivated and proactive.
- Self-starter with the ability to meet and adapt to new challenges.
Our working proposal
At AXA Liabilities Managers, we support our employees through each step of their career and therefore our rewards package is reviewed regularly. You can expect to receive:
- Competitive annual salary
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- Up to 30 days annual leave plus Bank Holidays
- AXA employee discounts
- Private Medical Cover
- Permanent Health Insurance
- We Care Programs:
- Healthy You program
- Employee Assistance
- Parenthood Support
- Caregiver Assistance
- Hybrid Working
Our business
Protection. We protect people, property, and assets. AXA is one of the world's leading insurance and asset managers. We help our 108 million customers navigate life's big and small challenges. Every day, we act together to invent the best way to protect them and want to empower everyone to live a better life.
About Axa Liabilities Managers
Operating in four countries – France, Switzerland, the USA and the UK – AXA LM's expertise lies in the acquisition and management of non-life (re)insurance legacy business. AXA LM works to reduce exposures and create value out of the "run-off" portfolios that we have acquired and are managing. Business is typically put into run-off when the company decides not to renew it, generally following strategic reviews or when decisions are taken to exit business segments with low profitability or low growth. AXA LM’s business consists in taking over the portfolios, simplifying and optimizing the structures, achieving process efficiency, and actively bringing the liabilities to finality as quickly as possible.
