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    Overseeing the quality of Service provided by our Outsourced Operational providers. Coordinate the communication between our Outsourced Service providers and our internal business units.

    Responsibilities 

    • As directed by the UK Head of Third Party Relationship Management, liaise with internal departments as a point of expertise/escalation in respect of our Outsourced Service Providers.
    • Monitor and manage all elements of “Change” between AXA IM and our Outsourced Service Provider.
    • Contribute to, and partake in, helping to implement any new Products/Projects related to our Outsourced Service Provider.
    • Monitor the KPI’s and quality of service delivered by our Outsourced Service Provider, and work with the Service Providers to ensure our KPI’s and quality standards are maintained.
    • Monitor, control, and payment of invoices and relevant Out Of Pocket expenses related to our Outsourced Service Providers.
    • Undertake a number of varied administrative tasks in order to support the Outsourced Service Providers and internal functions.
    • Undertake appropriate Due Diligence and Oversight on our Outsourced Service Providers, and make sure this is well documented and any issues that are identified are appropriately followed up to a conclusion.
    • Undertake, the teams duties in respect of Rebates and CASS as identified by your Manager.
    • As appropriate, review the SLA with the outsourced third parties and make sure that they are up to date, and relevant to meet our business and regulatory needs.

    Qualifications

    • Undergraduate students between their 2nd and 3rd year of studies

    Experience

    • Experience with counterparties in an outsourced operational services model.
    • A good understanding of varied areas within Operations of an Asset Management Company
    • Ability to use standard IT tools

    Competencies

    • Ability to collaborate/communicate at all levels.
    • Client, results and solutions oriented.
    • Ability to monitor and asses KPI’s and other performance indicators in respect of our Outsourced Service Provider.
    • Strong team player

    About AXA

    Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    AXA Investment Managers (AXA IM) is a responsible asset manager, actively investing for the long-term to help its clients, its people and the world to prosper. Our high conviction approach enables us to uncover what we believe to be the best global investment opportunities across alternative and traditional asset classes, managing approximately €824 billion in assets as at the end of December 2022.

    AXA IM is a leading investor in green, social and sustainable markets, managing €489 billion of ESG-integrated, sustainable or impact assets as at the end of December 2022.

    We are committed to reaching net zero greenhouse gas emissions by 2050 across all our assets, and integrating ESG principles into our business, from stock selection to our corporate actions and culture. Our goal is to provide clients with a true value responsible investment solution, while driving meaningful change for society and the environment.

    At end of December 2022, AXA IM employs over 2,600 employees around the world, operates out of 24 offices across 18 countries and is part of the AXA Group, a worldwide leader in insurance and asset management.

    What We Offer

    We are proud to foster a high-performance culture, which means that we seek to recruit and retain people who are not only technically-skilled but also globally-minded, innovative and able to leverage their unique perspectives and life experiences to support our success as a company.