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    BBC Studios is the commercial arm of the BBC Group and is a thriving and exciting business. We invest in and produce amazing content and millions of users across the world interact with our products every week. We have a proven track record of growth and are ambitious for the future. As we grow, we are actively transforming our culture, investing in our employees and our ways of working, to build a bold, agile, inventive and inclusive business.

    The role

    As the Junior Digital Ad Operations Executive (EMEA) you will working within the Digital Ad Operations team, this team are responsible for the serving and delivery of all advertising campaigns; from direct to programmatic, across BBC digital platforms, such as BBC.Com, Newsapp, YT, Dr Who to name a few.

    The Ad Operation team consists of 3x regional teams; APAC, EMEA + NAM, led by the Global Head of Digital Ad Operations. The EMEA Digital Ad Operations team, consists of five members supporting four EMEA sales offices. The candidate will be reporting into the EMEA Ad Ops Manager.

    Main Responsibilities

    The Junior Ad Operations Executive (EMEA) will be responsible for assisting the delivery and trafficking of campaigns sourced in the EMEA region, and will be based in the regional hub office in London. The ideal candidate will have an eye for detail, an appetite to work in a sales environment and have strong communication skills. This is an entry-level role, suited to an enthusiastic individual looking for the first role in a digital environment. This role reports into the Ad Operations Manager based in London.

    The role requires the ability to work in a highly pressured environment and the knowledge and confidence to make business critical decisions at very short notice. Attention to detail and high levels of accuracy, as well as an ability to take ownership, are integral to the role. You will also be responsible for the delivery of programmatic and direct ad ops campaigns sourced in the EMEA region, including but not limited to quality control, trafficking, troubleshooting, reporting and optimisation.

    The key to this role is ensuring good relationships with internal sales, compliance, editorial, technology and product departments including interpretation and application of ad operations SLA, issue resolution and escalation processes. You will need to provide operational support to external and internal clients to resolve any issues and develop a plan for the prevention of the same issues, while achieving and maintaining low error rates as well as suggesting and assisting with the implementation of measures to prevent future errors.

    You will need to continually work to improve working practices to ensure efficient trafficking and best in class delivery. Ensuring that campaigns are launched on time, that campaign performance is adequately monitored, and any performance issues are communicated to the Sales team in a timely manner.

    Additionally, you will need to liaise with teams responsible for Inventory & Yield Management, Planning and Business Intelligence to ensure open flow of information and data to better understand performance and optimise campaigns and ensuring that digital advertising is compliant with Ofcom and BBC editorial standards.

    About you

    For this role you will need

    • The ability to meet deadlines
    • A strong attention to details
    • Exemplary teamwork and problem solving skills
    • Excellent interpersonal and organisational skills
    • Knowledge of the digital advertising market.
    • To be self-motivated
    • To be Enthusiastic
    • To have good numerical literacy
    • Experience of Microsoft Office (including Excel)

    Desired Skills

    • Knowledge of coding languages, i.e. HTML, Javascript etc preferred
    • Related qualifications or study area an advantage
    • Knowledge of regional market and stakeholders
    • Knowledge and experience of using Google Ad Manager and other 3rd party technologies