At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
About the role
We are looking for an Event Solutions Coordinator to join our growing Delegate Management Services team. This is an exciting opportunity for an ambitious and motivated tech savvy individual who is eager to learn and develop. As an integral part of our Solutions team, you will be responsible for supporting the planning and delivery of our on-site and registration technology solutions.
Are you interested in learning all things event technology, thrive from solving technology issues, meeting client expectations and intrigued to support at events across the UK & Overseas?
Sound like you? Read on!
As an event solutions coordinator you will
- Support with the build, configuration and delivery of projects using inhouse technology and equipment.
- Be passionate about travelling across the UK and Overseas
- Partner with suppliers to deliver onsite IT equipment across multiple projects
- Troubleshoot Delegate Management solution technology issues and escalating when necessary.
- Assist with identifying appropriate technical solutions based on the project brief for both registration websites and onsite.
- Become knowledgeable with Cvent, including project set up, websites and communications.
You’re good at
- Problem solving with the ability to think logically and rationally
- Delivering first class customer service with excellent face-to-face communication skills
- Attention to detail with a commitment to delivering high-quality work
- Embracing IT innovation and interested in staying updated on latest technology trends
You might also have
- Previous IT/ Event/ Travel industry experience
- Software & applications experience
You should know
- This is a hybrid role that requires 3 days a week in either the Fleet office
- Our standard working hours are 9.00 - 17.30 with an hour break
- You must have the right to work in the UK
- You must have the ability and want to travel in the UK and Overseas
