Finance Assistant Liverpool 2023

Bibby Financial Services have an exciting opportunity available for a reliable Finance Assistant to join our team based at our Liverpool Walker House. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £20,000 - £23,000 per annum, plus benefits.

We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

The role

As our Finance Assistant your purpose is to support the end to end process in respect of broker commission due to our Introducer base, in compliance with documented agreements and individual agreed commission structures.

You will deliver excellent customer service and promote the BFS brand by efficient handling and management of incoming calls and queries, and proactive resolution of issues. Your responsibilities as our Finance Assistant will include:

• To ensure that commissions are paid in accordance with relevant documented agreements and schemes ensuring that such documentation is current and any ambiguities identified are queried and clarified.
• To manage the incoming workflow of introducer invoices to the shared electronic mailbox and to liaise with the Accounts Payable function to ensure efficient and timely processing of payments of those invoices to the correct and current bank details; to liaise with Treasury to provide required cashflow information.
• To manage the inflow by e-mail and telephone of commission queries, both internal and external and ensure satisfactory resolution.
• To ensure that control accounts within the accounting system are reconciled regularly to ensure costs are being correctly recharged and that amounts paid out correspond with the accrual held.
• To ensure the meeting of Introducer needs by good communication via email, face to face, telephone etc, and proactively managing the Introducer relationship
• Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training.

What we are looking for

• Office environment and customer service experience.
• Good Communication, Excellent customer service and attention to detail.
• Basic IT, customer service/ administration

Why us?

We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.

We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want – we believe in them and celebrate their success. As our Finance Assistant, we will reward you and your hard work with:

• Private healthcare for you and your family
• Company pension scheme
• Wide range of flexible benefits, such as gym membership, technology, or health assessments
• Access to an online wellbeing centre
• Range of discounts from many businesses
• 25 days holiday which increases with service and options to buy or sell more
• Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner. If you would like to join us, please click ‘Apply’ today to be considered as our Finance Assistant – we would love to hear from you!

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.