Customer Support Spring Insight Week 2021
You are excited about the prospect of providing exceptional customer service to a broad range of clients, and ensuring the fast and effective management of various client workflows and hardware/software issues.
If the above description sounds like you, come and join us for our Virtual Insight Week For Bloomberg Customer Support and immerse yourself in all things Bloomberg. This is an amazing opportunity to learn all about our company, our unique culture and the different departments and opportunities.
The focus will be on our Bloomberg Customer Support department, but you will be exposed to a wide array of topics, people and activities. You will learn from some of the best instructors in the industry and will learn how to apply this knowledge in a practical, fast-paced business environment. As you find out about our future graduate opportunities, you'll learn we host a Summer Internship every year and you will qualify for an interview if you successfully complete the Insight Week.
What is BCS?
Bloomberg Customer Support is responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Each representative assists fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics.
Moreover, as automation continues to grow in the industry, we are adapting to understand our clients' technological needs. We solve our clients' software issues, and we understand how it relates to their workflows and asset-class needs. Working with sensitive information and highly sophisticated tools, we ensure the security of our clients' accounts and data.
Secondly, the teams communicates with our clients, including CEOs and executive managers with access to proprietary data and information. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. Our 500 person strong global team supports our clients collectively in more than 18 languages.
If you are interested in joining, you will need to:
- Be a current university student and graduate from all studies in 2023
- Be available to attend the insight week in Early April 2021
- Be fluent in English, as well as Portuguese, French, German, Italian, Russian or Spanish
- Willingness to learn new technologies and ability to retain information
- Be eligible to work in the UK
- Have an interest in pursuing a career in finance and fintech
- An interest in progressing a career within Bloomberg
We would love to see:
- Experience in customer support through summer jobs or internships
Have we made you curious to learn more?
If so, apply! We'll get in touch to let you know what the next steps are!
Bloomberg is an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process.
If you would prefer to discuss this confidentially, please email firstname.lastname@example.org. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or email@example.com.