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About the role
An opportunity has become available to join Boeing Defence UK as a Wintel Team member either based in Bristol, UK or Milton Keynes, UK.
If you're looking to kick start your career in IT and have some experience, this role could be for you!
The Wintel Team is one of several teams within Infrastructure and the post will be supporting the Ministry of Defence Support Chain Information Services (MoD SCIS) programme. The post will be responsible for supporting and maintaining the Wintel estate.
This includes monitoring the Service Management tool for Incidents, Problems, Service Requests and Change tasks to ensure we are improving the quality and adherence to contractual SLA and KPI requirements of the programme within Boeing Defence UK (BDUK).
There will be the requirement to work with other teams to ensure the smooth delivery of Projects and identify opportunities for improvement through automation techniques.
This role will be responsible for identifying opportunities to innovate and implement efficiencies through automation. The successful candidate will need to have strong communication and Team working skills.
Responsibilities
- Monitoring Service Management requests and resolving Incidents
- Delivering Project work from a traditional Wintel approach and also through the agile platform engineering methodologies.
- Producing and maintaining documentation.
- Ensuring maximum availability of the Wintel estate through monitoring.
- Patching servers in accordance with a pre-agreed schedule
- Updating Firmware across the Wintel estate
- Identifying areas of improvement to ensure efficiencies and smarter ways of working.
- Supporting delivering a One Infrastructure approach working with the Infrastructure teams.
- Fault diagnosis including problem statements and mitigation planning.
- Supporting the Technical and Governance processes to ensure First Time Quality.
- Analysing the vulnerability directives for applicability to Wintel environments and implementing action plans.
The successful candidate will be part of a 24x7 on-call team and provide extended hours support via a team rota.
Experience and knowledge
- Experience in a variety of Windows OS
- AV and McAfee experience
- Excellent communication skills both written and verbal
- Strong organisational skills
- Working within an ITIL framework
Desirable
- Experience of automation techniques such as Ansible, Ansible Tower, Gitlab
- Experience of Citrix Application Delivery
- VMWare/ VXRail experience
- Active Directory
Other information
- Willingness and eligibility to undergo SC level clearance is required
All information provided will be checked and may be verified.
Important information regarding this requisition: This position does not have sponsorship approval. This requisition is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Please note, the successful candidate will be expected to undergo a SECURITY CHECK/CLEARANCE
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
