Igloo is seeking a credit controller, who will play a key role in collecting the debt in a timely and courteous manner. This role will be providing assistance to the credit control manager.
Key responsibilities
- To pro-actively contact the customer to make sure that they have all the information to pay the debt on time
- To chase for all overdue debt
- Process requests for new accounts
- Cash allocation
- Effective interaction with colleagues in different departments to agree appropriate approach to client query and dispute resolution
- Maintain the customer accounts so that they are clean and presentable
- Build relationships with customers
- Support the Credit Manager with timely information
- Liaise with the sales team to ensure that they are aware of the customers situation
- Contribute to collection targets and other KPI's both individually and for the team
Qualifications and experience
- Intermediate Excel skills
- Must be able to work to deadlines
- Excellent written and telephone communication skills
- Experience of being a team player
If you are interested in this role, please apply via our website. We look forward in hearing from you.
