Account Executive London 2024

We're looking for a brilliantly personable Account Executive to come and support the delivery of one of our biggest brands. Sound exciting?

A benchmarked salary between £25,750 to £27,750 based on your level within our progression framework. You can read more about our approach to performance, salary, and progression here.

Who we are

Born Social is a global social media agency that brings social-first thinking to the brands of tomorrow.

For the last 10 years, we’ve helped brands navigate and harness the chaos of social bringing method to the madness. From household names like Guinness, Primark and Ford to the next generation of big brands like Nando's, Peloton and Fever-Tree.

As a proud B Corp we care about People, Planet and Profit in equal measure. Working hard to attract, retain and develop the best social-first talent in our industry and creating a business and culture for them to thrive in.

We're an ambitious team of over 100 people across the UK & US and not stopping there. We're growing fast and so we're looking for our first Account Executives to join our team and support our account operations & client experience.

As an Account Executive you’ll work closely with your Account Manager and Account Director to support the day-to-day across your accounts. Playing a crucial role in enabling us to deliver our social work, through managing content & seeking approvals and coordinating internal & external meetings for your account team.

You’ll work closely with your Account Manager to implement ways of working, be responsible for managing timelines and oversee the delivery of of everything from social strategies, to creative, to monthly reports, ensuring we meet client deadlines.

What you'll be doing

• Account Operations: You'll manage the day-to-day requirements across your accounts, from sharing creative with clients for approval to uploading content to systems on time. Working closely with your Project Management Team to create project plans, schedule status meetings, capturing minutes and ensure all key information is collated across the account teams and to clients.
• Account Management: You’ll support your Account Manager in preparing briefs, compiling necessary documents and references to support the briefing process. As well as helping to manage & communicate priorities to your account team regularly using our tools (like Slack).
• Delivery management: You'll also take responsibility for reviewing client deliverables to ensure they’re free from spelling errors, meet compliance requirements, and are delivered to relevant stakeholders on time. You'll work with your Project Manager to communicate to the team any changes to timelines and delivery dates

Who we're looking for

• Social experience: You've started your career in social and are looking for the next opportunity to push you forward with exciting brands in a dynamic agency
• Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
• Highly organised: social is fast, there’s a lot of content and a lot of deadlines so the ability to run a tight ship is a must.
• You love brands and social media: you're fascinated by brands, how they market themselves and how they use social media to do this. You are naturally curious about the developments of the digital world and excited by its potential.
• Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You take real pride in what you deliver and always strive for perfection.
• Real drive and ambition: you are passionate and ambitious. You’re confident in your ability to adapt to the ever-changing world of social and a proactive self-starter with a mindset of growth and the drive to make it happen.

Our values

Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture. See Challenge as Opportunity... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.

Say It Simply... is how we communicate. Think of the basic rules of communication - honest, clear, confident. Do What You Say... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.

Make Each Other Better... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.

Consciously Contribute...is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.

Everyone's welcome

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team.

We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.