HR Undergraduate Placement Year Worcester 2024

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

First thing’s first, we’re flying the flag for a more responsible age of heating in the UK, looking after both people and the planet. The world needs more green technologies and we’re right in the thick of it, with our brand-new heat pumps and hybrid heating systems.

But it’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

And as an organisation of more than 1,800 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Job description

Join us for your placement year in summer 2024! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.

Join our Global HR Service Team! You will be responsible for delivering high quality correspondence and providing an excellent level of customer service to our employees. Working alongside HR Business Partners and Advisors, this is a fantastic opportunity to gain a real insight into the day-to-day workings of HR in a large organisation.

Expected start date in July 2024. Working hours are 39 hours a week; Mon – Thurs 08.00 - 17.00 and Fri 08.00 - 16.00 with a 1-hour unpaid lunchbreak.

Your main duties 

• Monitoring and responding to customer queries within 24 hours. Coordinating the local UK team activities via the HR Service ticketing system ensuring respective local teams are aware of daily activities.
• Supporting blue collar workers with the raising and management of HR Service requests.
• Writing and sending accurate correspondence including; Occupational Health Appointment Invites, Case Management invitations and outcome letters, Flexible Working and anything else reasonably required.
• Developing and maintaining the HR Intranet including Employee Benefits and HR communications & promotion.
• Local workshop, training and events support including: company induction, Long Service Awards, and cross-functional working groups.

Qualifications

Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet this criteria please consider applying for other positions. Our ideal candidate should:

• Be studying a HR or business related degree.
• Be IT literate with a good understanding of Word, Outlook, Excel, and PowerPoint.
• High level of attention to detail, with impeccable spelling and grammar.
• Ability to plan and organise time effectively within a fast-paced environment.
• Customer Service focused, with the ability to be proactive to problem solve.
• Have a positive, can-do attitude.

What we offer

This 1 year Internship comes with the following benefits:

• 20 days annual leave per year plus bank holidays
• Hybrid working options available
• Access to the Perkbox Benefits platform
• Discounts on products from across the Bosch Group
• Enhanced pension contributions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Policy to support growing families
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
• And more!

Deadline for applications on Wednesday 03 January 2024 - please note, we reserve the right to close this vacancy at any time, so we encourage candidates to submit their applications as soon as possible.

Please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.