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    3. Management & Operations
    4. Programme Advisor London 2023
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    You will play a key role in providing programme-specific advice to students and administrative support with day-to-day programme activities. You will be working closely with the Award Leader and act as conduit for the programme.

    What you’ll be doing

    • Supporting on all student facing activities such as induction and any programme specific events
    • Supporting programme specific communications
    • Dealing with programme related student queries including complex queries referred by Student Support Officers
    • Management and organisation of SSLCs
    • Coordination and collation of all programme specific student surveys
    • Elective choice coordination and communications
    • Processing and coordinating IOS requests through central student support team
    • Point of contact for the Office of Regulation and Compliance to support and assist with any investigatory work required
    • Supporting with suspension and debtors

    What you'll need

    You’ll have strong customer service experience and a passion for improving service and customer satisfaction. Using your excellent communication skills, you’ll develop key relationships with stakeholders and enjoy working as part of a team. You will thrive with the challenge of coordinating operational challenges. Experience of working within higher education is desirable but not essential.

    What’s in it for me

    You’ll benefit from a vibrant workplace and a culture that believes in looking after others, while being part of a diverse workforce where difference is celebrated.

    In addition, you’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded.

    On top of a competitive salary, we offer hybrid working, so you don’t have to stress about the daily commute, we provide a generous annual leave entitlement of 28 days, and there’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family.

    Brilliantly, you can also study any of BPP’s courses for FREE - be it a professional qualification or full degree.