Cookies — it's your choice

At Bright Network we use cookies and similar technologies to help deliver you the best possible experience. Some are necessary to help our website work properly and can't be switched off, and some are optional but support Bright Network in building and running the service that we provide to you.

Data we store

You can find out more in our privacy policy at any time by going to the link in our footer.

    1. Home
    2. Graduate Jobs
    3. Technology & IT Infrastructure
    4. Graduate Service Desk Engineer 2022
    Lock Applications for this job are now closed
    Closing soon

    Are you looking to work in a key worker industry for a Company that has a proven track record of developing and promoting graduates?

    You should have a keen interest in IT & technology (but there is no need for your degree to be in IT) and a strong affinity with problem solving and helping people. You will have the opportunity to work with cutting edge businesses and make a big impact within Bridge Partners.

    About Bridge Partners

    Bridge Partners is an MSP based in Cambridge who support clients with outsourced IT around the UK and abroad.  We provide bespoke onsite & remote support to exciting, high growth and ground-breaking SMEs in sectors including biotechnology, life sciences and finance. We focus on long-term relationships that stay true to our core values of Clarity, Partnership and Quality.  The Company continues to grow, and we are actively looking for talented people to help us achieve our ambitious growth targets over the next 3 years.

    The Role

    • To bolster your technical knowledge, you will be working with our service desk team, based at our Cambridge office, where you will receive high quality training to administer remote IT support by email and telephone. 
    • You will also be involved in project work for clients, configuring and building client machines and monitoring client's systems/services remotely. 
    • Once you have reached a suitable technical level, there will be opportunities to progress within the business to several areas including more technical work, projects, account management, strategic IT advice and onsite support. 

    What We Need From You

    • A real interest in IT and technology; you do not need to develop software, but you do need to have a basic understanding of how IT works and different user challenges. 
    • Customer service is the key; you must be a people person with patience and confident communication skills.  
    • Effective problem-solving skills with the ability to see the challenge through from identification to resolution.
    • A passion to learn and be involved with a progressive company.  

    What’s In It For You?

    • At Bridge Partners, we are a family. We are a friendly bunch with passion and ambition who thrive on teamwork, learning and development.  
    • Opportunities to gain technical knowledge with professional qualifications, exam bonuses and the chance to work on some interesting projects.  
    • Genuine progression prospects into any area of the business – we have some diverse IT work going on so you can find your niche.   
    • 25 days holiday, increasing every 2 years you work with us. 
    • Social events – from the Crystal Maze and the Cambridge Lockhouse to BBQs and dinners. 

    “Joining as a graduate to Bridge Partners was an exciting proposition for me. The company is innovative and supports a wide range of different IT infrastructures. It has been a great place to learn, to develop my IT skills and progress my career. Since starting as a graduate, I've progressed from the service desk into supporting clients onsite and taking on more senior responsibilities as a 2nd line engineer. It has been an exciting place to work with, to socialise and I'm excited for what the future has ahead.”