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We're recruiting for a Data Assistant to join our Data Operations Team and assist with the British Heart Foundation's (BHF's) marketing activities by providing effective data management, data retrieval and reporting.
As a Data Assistant you'll be reporting to the Senior Data Executive by:
- Assisting with regular jobs held within the Data Ops team, including clearing exceptions on regular data imports, running simple selections, etc.
- Importing and exporting data effectively and to Service Level Agreement (SLA) into and from our central database (Blackbaud CRM) with guidance from senior team members.
- Supporting the testing of data extracts and imports for campaigns.
- Assisting with the administrative and ad-hoc duties of a busy team
- Liaising with internal customers; learning and understanding their requirements in order to deliver excellent service.
Working arrangements
This role is a 12 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
You will come from a background in a busy charity or marketing environment, with previous experience of using databases such as Blackbaud CRM, Raiser’s Edge or similar CRM application,
To be successful in this role you'll have the following skills and experience:
- IT literate; fully conversant with standard Microsoft packages particularly Excel.
- Good degree of data literacy with some familiarity of relational database structures, data querying and manipulation.
- A general understanding of marketing principles and customer care standards.
- Experience of carrying out imports and exports of data to & from external agencies/3rd parties is desirable
- Experience using Blackbaud CRM, Raiser’s Edge or similar CRM application
You'll have excellent attention to detail as well as a strong standard of numeracy. With an aptitude to find solutions to achieve better ways of working, you'll have strong communication skills to be able to interact with internal and external stakeholders at different levels.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity, and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
The interview process will be held virtually over MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
