Business Intelligence Analyst Aylesbury 2023

We are looking for a Business Intelligence Analyst to join our newly restructured team. This is an exciting time for the team, and you will be part of implementing our new operating model, creating Centres of Excellence to improve council wide capability, and meeting the changing business and project needs of the council.

This is a 12 month secondment/fixed term contract opportunity.

About us

The Business Intelligence team are a highly collaborative and supportive function, providing excellent opportunities to develop your skills across a range of analytical disciplines and customer areas. The team is part of the Service Improvement service, within the Deputy Chief Executive (DCE) Directorate. You will be primarily assigned to support the Children’s Services Directorate, covering social care, early help and education services, although you will have opportunities to be involved in cross-cutting projects with other Directorates as well.

This role provides an excellent opportunity to join a well-respected and high-performing team within the Council, where you have the chance to help shape Buckinghamshire for years to come.

About the role

You will support the development of high quality, specialist, business intelligence and insight from internal, external and partner sources. You will support evidence-based decision making and forward planning, which will drive continuous and sustained improvements in service delivery, value for money and customer satisfaction.

You will research, process, and evaluate information and data to support business requirements. Trends, issues, and options will need to be identified and prioritised, and used as a basis for conclusions and recommendations which will support decision making.

You will work closely with stakeholders to clarify changing business requirements and identify improvement opportunities. You will develop good working relationships and communicate effectively with internal customers and collaborators, external bodies, organisations, partners, and stakeholders.

As part of your role, you will contribute to the development of others. This could be through sharing technical and procedural knowledge, skills and experience, acting as a coach or mentor, or providing feedback.

About you

You will have:

• Experience in data management and data analysis, knowledge of data and performance systems and confidence working with data.
• Well-developed interpersonal, persuasion and negotiation skills to build relationships and influence the stakeholder community.
• Excellent written and verbal communication skills.
• Excellent ICT skills including use of Microsoft applications and specialist systems. This should include intermediate/advanced Excel skills. Knowledge and experience of Children’s Services systems (e.g. Liquid Logic LCS, Capita ONE) or the reporting tools used with these systems (Business Objects and Crystal Reports) would be an advantage for this particular role.
• Proven ability to cope with conflicting and changing demands through good time management and the ability to work under pressure.
• Authoritative knowledge of relevant systems, policies, regulations professional guidelines, legislation and understanding of emerging developments within the Children’s Services area.
• Proven initiative and judgement to research, identify and resolve problems. Highly numerate and accurate, with attention to detail.
• Experience working in the Public Sector

You will be educated to degree level or equivalent standard, and/or have a relevant professional qualification.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.