Payroll Functional Support Placement 2023

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Reporting into the Senior Applications Specialist, you will be part of the Finance Systems Team, based in Salford Quays and Leeds. Working collaboratively with colleagues around the Bupa world, you will provide functional support on the use of the ResourceLink.

What you’ll do

• Analyse and understand at a detailed level the functional capabilities of ResourceLink and other payroll systems, their effect on the customer, current system footprint, and the impact of any customisations/configuration on existing and proposed functionality.
• Partner with technical support and development teams and customers to balance proposed solutions against system integrity and meeting business requirements.
• Assist in the interpretation of business requirements and provide advice and guidance on best practice systems application use.
• Contribute to development of project documentation (e.g. functional design specifications, functional user tests and test plans) within appropriate timescales and to prescribed quality standards.
• Maintain the quality processes for the team e.g. update and development of test packs and system footprint in line with defined guidelines.
• Create test scenarios to meet pre-defined test plans (functional and user) for upgrades, new modules, or change requests and participate in the execution of testing (UAT/Systems/end to end).
• Contribute to definition of business requirements, and to document and analyse solutions that are translatable by technical developers, easy to understand for business users/ project teams and to IS quality standards.

About you

Eligibility

• Must have the right to work in the UK
• Current undergraduate student in your penultimate year of your degree
• Any degree disciplines

Essential skills

• Advanced MS Windows and Office skills, (especially Excel, although training is available)
• Self-motivated with the ability to prioritise tasks, deliver work requests / solutions to high standards whilst working to tight deadlines with attention to detail
• Excellent interpersonal skills with the ability to effectively communicate
• Ability to work effectively and efficiently under pressure and to tight deadlines
• Ability to quickly gain a working knowledge of new technology
• Strong analytical skills

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As an Payroll Functional Support Intern, you’ll be eligible for:

• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance programme
• Workplace pension
• Online discounts covering your everyday shopping, entertainment, eating out and more.

Diversity and inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications.

We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path. Welcome to a place that celebrates you.

This isn’t where you've been. 

This is where you're going.

This is what we have belief in.