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    1. Home
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    3. Engineering, Energy & Infrastructure
    4. Engineering Support Officer 2025
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    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

    We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.

    GTC, who are part of the BUUK Infrastructure Group, are looking for an Engineering Support Officer who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.

    Key responsibilities

    • Monitoring and processing Gas emergency notifications.
    • Assist scheduling in the planned/unplanned works to GTC engineers and sub-contractors.
    • Raising quotes and ordering materials/equipment for key stakeholders.
    • Processing NRSWA notices, purchase orders and invoices.
    • Processing work packs from sub-contractors and GTC engineers.
    • Ensuring customer complaints are actioned and resolved in timely manner.
    • Maintain daily/weekly/monthly reports to support Senior Management to monitor all stakeholder’s performance and manage KPI’s

    About you

    • Good level of numeracy and literacy.
    • Experience of administration tasks.
    • Strong verbal and written communication skills.
    • Experience with customer engagement
    • Ability to meet deadlines and work to tight schedules.
    • Ability to use MS Office products (Word, Outlook, Excel).
    • High Level of accuracy and attention to detail.

    What can you expect from us

    • At least the cost of living pay increase every year
    • Company pension contributions up to 10% if employees contribute 5%
    • 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks
    • Enhanced maternity, paternity and adoption pay
    • To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax)
    • Hybrid working for eligible roles
    • Development opportunities to reach your career aspirations

    BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.