Graduate Client Account Manager 2023

You will be working as part of one of our market unit in the UK which are Consumer, Products, Retail and Distribution, Public Sector, Energy and Utilities, Manufacturing, Automotive and Life Sciences, and Telco, Media and Technology. These market facing team comprises mainly of Account Managers who own the client relationship and have accountability for the sales achievement.

Our Account Managers work as trusted advisors and together with our clients, they take complex business issues and drive innovation to meet our client’s needs. Internally, our Account Managers work collaboratively with the delivery teams in Capgemini, as well as partners to create and deliver leading edge business and technology solutions that drive results and excite our clients.

Your Role

We are looking for people who love building great relationships with clients and who naturally engender trust from those they work with. You will have responsibility from Day 1, working alongside experts in different disciplines and you will need to thrive in a fast-paced changing environment. You will be stretched but just as importantly trusted and you will have all the support you need from the wider team to be successful.

You will first develop an understanding of how Capgemini works with its clients to deliver positive outcomes that solve their challenges. As you develop, you will build up a broad base of knowledge across a range of areas including sales, technology, delivery, commercial and finance for your future with us.

You will be expected to use your own initiative and personal drive to produce successful results and it goes without saying that team working will be crucial to your success.

At an appropriate point in your development, having absorbed the various aspects of the business you will move into a full account management role, taking on responsibility for your own client contacts as part of a wider account team or for your own account and you will be expected to carry a sales target which you will be measured against.

You will be involved in a variety of activities with the focus on winning new business. Your role will include the following areas, although you will grow into this as part of your development:

• Developing and closing sales opportunities
• Building and managing your own network of client, internal, supplier and partner relationships
• Meeting with your client stakeholders to understand their needs
• Creation of Account plans, including market and competitor analysis
• Reviewing, analyzing, and responding to tenders within Public Sector procurement processes.
• Accountability for our bid responses, working closely with our resources and delivery teams as they shape the solutions
• Lead Capgemini in relation to contractual, delivery and commercial situations within your clients
• CRM Pipeline management and preparation of key month end materials,

Your Profile

• A bachelor’s degree. A placement year in a similar environment is mandatory.
• Excellent communication skills, including oral, listening, written and presentation skills
• An eagerness to build relationships with clients and colleagues alike
• A broad appreciation of technology, manifesting into an understanding of how organisations can be transformed through technology with a strong desire to continue to grow technology knowledge. A knowledge of digital and cloud technology and their current relevance in today's market would be beneficial
• Strong sense of ownership, with the ability to set own goals and manage your own/others workload.
• Desire to learn and develop
• Critical thinking skills
• Consultative behaviors
• An ability to thrive under pressure
• Strong commercial awareness

Note: You will have lived in the UK for the last five years with no more than 6 months out of the country (in order to meet security clearance requirements). You may be required to work away from home during the week after the initial training period.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries.

With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.

Get The Future You Want

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible.

It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want.

And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want.

Why join Capgemini

Breadth of opportunity to accelerate your career.

You will get the opportunity to work on various projects, working with a range of clients all with unique needs and ambitions. The breadth of work available will allow you to develop a wide range of skills and ensure that you are consistently learning and developing.

There are multiple business areas within Cloud Infrastructure Services, so there exists the opportunity to establish a broad network and tap into the knowledge of your colleagues and peers.

Shape your own meaningful career

At Capgemini you will be given the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a ‘Line Manager’ - our Connected Manager learning journey is there for you.

If you want to become an ‘Architect’ - our Global Architect Community offerings can help you get there. If you are passionate about a particular cause, we have many communities you can join to drive initiatives which contribute to society and make a difference.

Capgemini are committed to supporting your learning and development (L&D). We recognise the importance of continuous development, no matter your level of experience. We believe L&D should be for all. Capgemini have multiple unique and innovative L&D offerings, some of which are driven by our digital learning platform ‘Next’.

We also offer a range of internal development programmes (to build both soft and hard skills), which are available at different stages of your career.

Inclusion and Diversity

We dont just "talk the talk". We “walk the walk” as well.

At Capgemini, we don’t just believe in Diversity & Inclusion, we actively go out to make it a working reality. We are a people-centred organisation, and our priority is to ensure our people are included and supported.

Inclusion is essential - we aim to build it into everything we do. Driven by our core values and Active Inclusion campaigns, we work hard to build environments where you can bring your whole self to work.

Make a difference and do it with impact. We believe that careers are more than just a formal day job. Capgemini offers multiple opportunities to truly make a positive difference, both within your role delivery to our clients, and by giving back in other ways.

We recognise the importance of volunteering; we encourage all our employees to partake in Corporate Social Responsibility activities to evoke positive change both inside and outside of the business.

In addition to your day job, you will get the opportunity to join communities that you are passionate about (there are many!) – whatever your passions are, whether it be inclusion, climate change, sustainability, mental health and more, there are ways to get involved, to contribute to society, and to make a difference.

Our Diverse Range of Company Benefits

We realise a Total Reward package should be move than just compensation. At Capgemini we offer a wide range of core and flexible benefits, including health, lifestyle, financial and protection benefits.

Flexible Working

We aim to build an environment where employees can enjoy a positive work-life balance. Through our “New Normal” campaign, we have embedded hybrid working in all that we do, making flexible working arrangements the reality for our people. All employees are eligible to request flexible working arrangements.

Employee Wellbeing

We recognise that employee wellbeing is incredibly important. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. We also recognise that Mental Health is just as important as physical health.

To support wellbeing, we have established trained ‘Mental Health Champions’, we offer an Employee Assistance Programme, and we’ve invested in wellbeing apps such as Thrive and Peppy.