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Castle Water are looking for enthusiastic and customer-centric Graduate Business Analysts for an exciting, fast-paced role with great training opportunities including short course with top business schools, and the opportunity for rapid career progression.
- Permanent opportunity with an immediate start date
- Great development opportunities to progress
- Hybrid working model – role-based opportunities to balance home and office working
- Modern offices with free parking, and free tea and coffee
- 28 days annual holiday entitlement which will increase by 1 day for each completed years’ service, to a maximum of 33 days.
- Company sick pay scheme
- Excellent pension and life insurance policies
About the role
As a Graduate Business Analyst, you will work in our busy Industrial & Commercial section, within a new team focusing on resolving complex invoicing problems and working with complex data. We are seeking Graduates who are enthusiastic, keen to forge a career and who have strong bent towards data and analytics.
Our Graduate salaries range from £25000.00 to £30000.00 per annum, and we offer a hybrid working model where most roles can be undertaken through a combination of home and office working.
We can promise you a hardworking and lively environment which will equip you with skills that could be used across many areas of the business. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development.
We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort. We value our people and love to watch them develop and advance in their careers with us.
When we offer you a post, we will help and support you in your work, but be prepared to learn through doing the role as much as undergoing formal training. These posts are for applicants with confidence and initiative as well as the maturity required to take responsibility and make decisions and be confident of their own abilities and potential.
Key responsibilities
- Analyse and resolve complex revenue and cash collection issues
- Investigate and report on data trends
- Data analyses on revenue against costs
- Work with all business areas to resolve problems
- Work collaboratively with your team and the wider business to improve business processes
- Opportunity to support automation and improve business processes
Key skills and experience
- Good undergraduate degree (or equivalent), ideally with postgraduate qualifications, with up to 2 years’ experience – degree discipline should be in a highly numerate subject
- Experience of working in a demanding environment with the ability to deliver to tight deadlines
- High level of numeracy, ideally with data-analysis experience
- Advanced Excel user essential. We would particularly like to meet candidates with experience of Idea and/or SQL
- Excellent communication skills, both verbal and written
- Excellent problem-solving skills
- Willingness to take ownership of issues and see them through to resolution
About Castle Water
Castle Water is one of the fastest-growing and most successful companies in the utility sector. Our customers include some of the largest companies and public sector bodies in the UK.
Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers. Not only have we just achieved our 10,000th 5-star Trustpilot review, but we are also winners of the recent Customer Service Excellence Award for the Perthshire Chamber of Commerce Business Star Awards.
Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5-star reviews on Trustpilot than all other water retailers combined. We pride ourselves on being transparent and treating customers fairly.
Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.
As a responsible employer, the health, safety, and wellbeing of our people is a top priority. Our employees are currently working on a hybrid model from home and in the office. Measures have been put in place in line with government guidelines to ensure a safe environment for those who are working in our offices.
