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Solis is the Cyber Security arm of CFC, and an award-winning provider of managed cyber-security services and Cyber Incident Response, designed specifically for the SMB/SME customer. With an award-winning cyber-security and incident response team in-house, we bring the highest levels of technical skill and expertise together with leading-edge technology and threat intelligence, to provide our customers with peace of mind in an ever-widening threat landscape.
Due to continued growth, we have an exciting opportunity for an associate analyst to play a key role in operating an innovative managed detection and response (MDR) service. The role will require basic investigation and log analysis skills but training and support will be provided.
About the role
This role will be responsible for investigating and remediating detections from our security tooling across a growing UK customer base, as well as supporting customers with queries and engaging in proactive threat hunting. It is technical and hands on, but also requires someone to provide excellent service delivery as well as support the ongoing improvement of the service across people, process, and technology.
Service Delivery
- Triage and analyse detections from security tooling deployed within our customers' environments to determine which are false positives and which are true positives requiring remediation
- Perform remediation of malicious files, persistence mechanisms and other artefacts and threats, both through our security tools' built-in capabilities and remotely using PowerShell
- Triage customer emails received via the MDR mailbox and provide support on requests including user management, ad hoc investigations, and security tool troubleshooting
- Identify opportunities for allow/block listing to improve service efficiency
Service Development
- Provide ongoing feedback on processes and technologies, and support the development of documentation and training material
- Develop new technical material to automate/enhance our service (e.g. PowerShell scripts for automatic identification and remediation of common threats) and improve efficiency
About you
We are ideally looking for someone that has completed a degree with a focus on a technical area (e.g. Computer Science or Cyber Security) and is keen to kick start their career with a growing company. You'll be be joining a group of technical experts who tackle cyber threats day-in-day-out and have a focus on product excellence, so customer service and stakeholder management skills are key.
This role is suitable for a Graduate but we will consider people with SecOps experience, with a focus on detection and response.
There will be training and support provided to help the candidate to develop further in these areas, but working knowledge of common log query languages/syntax (e.g. SQL, Splunk, KQL) and familiarity with common scripting languages and concepts (e.g. PowerShell, REST APIs) would be advantageous.
