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About CFC
CFC is a specialist insurance provider and a pioneer in emerging risk. With a track record of disrupting inefficient insurance markets, CFC uses proprietary technology to deliver high-quality products to market faster than the competition while making it easier for brokers to do business. Our broad range of commercial insurance products are purpose-built for today’s risks, and we aim to give our customers everything they need in one, easy-to-understand policy.
Headquartered in London, CFC serves more than 70,000 businesses in over 80 countries. We’re privately held and growing faster than any of our competitors in the market.
Although insurance is a serious business, our culture isn’t too corporate and we never take ourselves too seriously. We are ‘one-team’ and enjoy a culture of openness and encouragement. We invest heavily in the learning and development of our people and enjoy a fast-paced working atmosphere that is friendly, supportive, and fun.
Role Definition
Our underwriting assistants play a vital role in providing first class administrative support for the effective day to day running of our underwriting teams. As an underwriting assistant you’ll be providing dedicated support to underwriters across our Speciality Lines teams.
You'll support the end to end underwriting process from logging and processing submissions on CFC's underwriting system to binding and document production, working closely with CFC underwriters.
You'll develop a thorough understanding of CFC's workflow processes and systems as well gaining exposure to insurance. A role as an underwriting assistant provides a great foundation for a career at CFC, with several of our underwriters and underwriting team leaders starting their careers here!
Responsibilities & Accountabilities
- Providing excellent administrative support to the Specialty Lines (Management Liability, Financial Institution, Kidnap & Ransom, Contingency & Product Recall) Underwriting Teams to ensure CFC can adhere to target turnaround times for our brokers and clients;
- Managing the underwriting central inboxes and logging new and renewal submissions on CFC's internal underwriting system;
- Processing Mid Term Policy adjustments including endorsements and invoicing;
- Preparing various activity reports and spreadsheets as directed;
- Administering the department diary, including chasing outstanding items such as subjectivities and renewal business;
- Answering incoming calls and fielding queries as appropriate;
- General ad-hoc administrative duties as required.
Skills & Ability
- Strong organisational skills with the ability to prioritise work to meet tight deadlines and turnaround times;
- Resilient and able to operate effectively and accurately under pressure;
- Excellent level of attention to detail including accurate written and numeracy skills;
- Good command of the English language, both spoken and written;
- Good communications skills, courtesy and patience;
- Confident, energetic and assertive;
- Strong work ethic with a flexible attitude;
- Above all you’re a team player!
Education and Qualifications
- Educated to at least A Level standard or higher with a view to studying towards CII certification.
