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The Communications Assistant will play a key role in driving forward our new digital marketing strategy, bringing our channels to life with creativity and fresh ideas while making a real impact. This position offers an exciting chance to shape and amplify the digital voice of Chance to Shine, with plenty of opportunities to put your own stamp and creativity onto your output. You’ll have the chance to work across various platforms, engage with a passionate community, and play a key role in supporting our charity’s mission. If you’re a proactive self-starter with a love for digital content and social media, this is the perfect role for you!
Key responsibilities
Digital Marketing
- Help to manage the departmental content and marketing calendar
- Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)
- Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations
- Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches
Website and digital operations
- Produce content for the CTS website
- Support with content and development of CTS Portal
Other responsibilities
- Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports
- Lead on the maintenance of the digital photo archive
- Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.
- Work with the Communications team on supporting adhoc projects and campaigns
Key relationships
The job holder will liaise with
- Chief Executive and the CTS senior management team
- The Chance to Shine delivery network
- National and regional media
- Agencies and partners
- Operations, Fundraising, Finance & Resources and Impact & Evaluation teams
Skills knowledge and expertise
- Excellent written and verbal communication skills
- Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
- Strong administrative skills and attention to detail
- Ability to think creatively and draft original concepts
- Able to plan and prioritise and work under pressure
- Able to work on own initiative-confident/self-starter/finisher
- An effective and enthusiastic team player
- Willingness to learn with a can do attitude
Experience and qualifications
Essential
- A good knowledge of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
- Basic photography and video editing skills
- Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
- Genuine interest in social media trends, digital marketing, and the mission of the organisation
Desirable
- Experience of content creation, content calendars and social media management tools
- Experience in using graphic design tools
- Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
- Basic understanding of social media analytics and reporting tools
- A passion for cricket
- Full and clean UK driver’s license
Benefits
- 25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)
- 8% non-contributory employer pension
- Private medical healthcare
- Employee health cash-back plan
- Long-term sickness insurance
- Life assurance - four times your annual basic salary
- Season ticket loan scheme
- Flexible working
- Enhanced maternity/paternity pay
- Generous sick pay
- Volunteering 2 days per year
- OpenBlend - an innovative coaching and performance management tool
- WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
- Cycle 2 Work Scheme
About chance to shine
Chance to Shine Foundation is a cricket charity whose mission it is to give every young person the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and, in doing so, develop their wider wellbeing. We do this by creating opportunities to play, learn and develop. We have two core programmes – Chance to Shine Schools (ages 5–16) and Street (ages 8-24) which support over half a million children every year.
Chance to Shine coaches inspire children and teachers in thousands of state schools and disadvantaged communities. We work with half a million children each year - nearly half of them are girls.
Street cricket sessions are fast, fun and loud. They take place in the heart of communities all across the country, anywhere from a housing estate to a sports hall - and all year round.
We’re really passionate about what we do but we’re ambitious and we want to do more.
