Applications for this job are now closed
We have an exciting opportunity in our Data Analysis team for a Data Analyst. This role can be worked remotely, however the employee will need to be based in England or Wales.
The role
You will be required to undertake regular reporting tasks for the debt advice team. You will need to work closely with colleagues across the wider Data and Analysis team, as well as with colleagues in operations and funded programmes teams. We need someone who has a flexible approach to work, can use their initiative and who understands how important the processes behind good data analysis and reporting are.
About you
Please provide details in your cover letter to evidence the following essential criteria:
- Excellent numerical, analytical and statistical skills with proven ability and experience of using these in complex analysis tasks.
- Ability to develop written reports for different audiences, demonstrating understanding of the different needs of various user groups.
Essential Criteria to be assessed at application stage
- Excellent numerical, analytical and statistical skills with proven ability and experience of using these in complex analysis tasks.
- Ability to develop written reports for different audiences, demonstrating understanding of the different needs of various user groups.
Essential Criteria to be assessed at interview stage
- Excellent communication skills and an ability to build relationships with staff at all levels of the Citizens Advice Service and external stakeholders.
- Ability and experience of using analytical and reporting tools (e.g. R, Excel, Python, Tableau etc.), and a good understanding of the strengths of each tool and the appropriateness of using them for specific analysis.
- Experience of prioritising and organising work effectively and to operate as part of a team.
About us
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
