Cookies — it's your choice

At Bright Network we use cookies and similar technologies to help deliver you the best possible experience. Some are necessary to help our website work properly and can't be switched off, and some are optional but support Bright Network in building and running the service that we provide to you.

Data we store

You can find out more in our privacy policy at any time by going to the link in our footer.

    1. Home
    2. Industrial Placements
    3. Technology & IT Infrastructure
    4. Product Support Assistant Student Placement Saxham 2023
    Lock Applications for this job are now closed
    Closing soon

    At CLAAS UK at Saxham we provide Sales, Service, Parts, IT, Marketing and Accounts support for our dealer network across the UK and Ireland. CLAAS UK is also the sole wholesale distributor for all CLAAS machinery in the UK and Ireland. Officially opened in 2020 our new state of the art headquarters provides a healthy, thriving environment for our employees and being a family run business, the well being of our staff is paramount to our success.

    With a deep rooted passion for our industry and its people our work ethos is based on trust and mutual respect.

    Product Support Assistant Student Placement

    The successful candidate will be required to work alongside our experienced Technical Product Managers within the Technical Department.

    Main Duties

    • Provide high level support and detailed monitoring of Pre Series machines and technical improvements - this could require regular travel throughout the UK and IE.
    • Assist with detailed and in depth analysis of Tractor technical issues reported from our dealer network, including the creation and follow up of Technical Support requests to the CLAAS factories.
    • Continue to develop a detailed program of best practice for application of fluid sampling across the CLAAS Product range.
    • Proactive involvement with CLAAS TELEMATICS and CLAAS Remote Service mobile machine management with a focus on preventative measures to increase customer machine availability.
    • Co-ordination of CLAAS group field engineers within the UK.

    Your Profile

    Essential Skills and Knowledge

    • A valid, current UK driving licence
    • Working towards a related degree in Engineering
    • Experienced in a range of agricultural machinery operations
    • Excellent communicator with good organisational skills
    • Good IT and high quality literacy skills
    • Applicants must be in their second year of study in a relevant subject at a UK University.

    Your benefits

    • Based at our Head Office in Saxham, Bury St Edmunds. You will be required to work a minimum of 37.5 hours per week, Monday to Friday, according to the business requirements.
    • This placement will be for a 13-15 month period, commencing July 2023.
    • In return we offer a competitive salary, holiday entitlement and training.
    • For further information please contact Kerry Peck, Apprenticeship and Placement Co-ordinator on 01284 777649.

    We look forward to your application.