At Colt, our customers are at the heart of everything we do, and we are always pushing ourselves to deliver the connectivity that matters most to them.
Join our rotational Commercial Graduate Programme as a Junior Customer Success Consultant, and you’ll be ensuring our largest enterprise clients achieve their objectives through strategic solutions. By fostering long-term relationships, you’ll navigate through sophisticated customer political landscapes and position us as a trusted partner at all levels of the account.
Join us on a permanent contract from day one, and at the end of the two-year programme, you’ll move straight into a role within our Commercial function.
What you’ll be doing:
Working in our Sales, Marketing & Customer Relationship Management function, you’ll be responsible for understanding our customers and building great relationships with them. You’ll use your knowledge of our products to identify areas of growth, and collect and analyse data to make sure you’re proposing the best possible solutions for each of our customers.
You’ll also be responsible for:
- Collaborating with colleagues to create and implement Customer Development Plans
- Understanding and actively engaging with various internal and external teams throughout the Customer Journey
- Using revenue management practices to drive revenue growth amongst your customers
- Engaging with the wider Customer Success team to collect and analyse data, review ways of working, and identifying areas for improvement
- Contributing to the ongoing development of the Customer Success intranet page
Who are we looking for?
You must have a Bachelors university degree in Business, Marketing, Communications or Technology/Engineering, and a genuine enthusiasm for building relationships and driving business growth. You should also be self-motivated, leading by example, taking initiative, and driven to succeed.
To be eligible for this role, you must either be a citizen of the United Kingdom or hold a visa that grants you the permanent and unrestricted right to work in the UK.
Other qualities we look for include:
- You’re able to stay focused and motivated through setbacks, overcoming obstacles with a positive attitude
- You should be comfortable with numbers and analysis, and can convey ideas persuasively in person and in writing
- You thrive in a fast-paced, results-oriented environment, and excel when faced with challenges
- You love learning, adapting, and continuously improving through feedback and new experiences
When you join Colt, we want you to know that you can make your mark. Our people genuinely care, and this allows us to create extraordinary experiences and the strongest relationships with our customers. Our talented and diverse network of people spreads far and wide, offering local knowledge and dedicated support whenever our customers need it.
We know our people matter
As a graduate at Colt, you’ll be able to build a career with clear development opportunities in a global organisation. We’ll give you all the support and control you need to progress your professional development and make your mark, from on-the-job training to formal learning and mentoring. You’ll always be empowered to debate, discuss, listen, and share your own ideas – all in the pursuit of the best solutions for our customers and our business. Join us on a permanent contract from day one, and at the end of the two-year programme, you’ll move straight into a role within our Commercial function.
Work-life balance is important to us, so you’ll be able to enjoy our flexible first policy which allows you to work anywhere.
As well as a competitive salary and incentive plan, you’ll have access to a range of benefits and local rewards, including:
- Flexible working and relaxed dress code
- Two annual volunteering days
- Private medical insurance
- Access to a virtual business school for ongoing learning
- Business mentoring
A bit about us
We’re Colt, a global digital infrastructure company creating solutions that connect people, cities and businesses around the world. Our networking and connectivity products and services put the power of the digital universe in the hands of our customers.
We live by our Colt values every day, whether we’re launching new products or solving problems together! Our values represent how we behave and are integral to our culture.
- We know people matter – We build relationships based on trust, honest, respect and integrity.
- We always find a better way – By staying one step ahead we empower our customers to succeed, being swift to adapt and taking responsibility for the promises we make.
- We win together – We believe in the power of many, and collaborate on ideas, sharing risks and recognition among all. When we make a decision we understand its impact and rally behind the decision to make it a success.
- We can change the world – We want to make the world a better place. Better connected, more sustainable, fairer for all. We use what we have – passion, technology, and connectivity – to create good.
Location: London, UK
Salary: £31,000
Start Date: 1st September 2025
Programme Length: 2 years (permanent contract)
