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  4. Junior Project Manager 2021
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Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Role Purpose

This role is an opportunity to join the UK (North Region) Project Management team, supporting the delivery of Colt data, voice and 3rd party solutions via Customer projects

  • You will learn and provide admin support to other Project Managers/ Directors on our Project Management system - Clarizen
  • You will learn and support on Project Governance/ Methodology items; Project Reporting/ Comms items; Project engagements, quotations, and proposals
  • When ready, you will lead one or more project work-streams as part of larger Global projects or programmes
  • When ready, you will be required to support one or more projects, therefore a high degree of own time management is needed. You may also be required to support other projects or work-streams as part of larger Global projects or programmes
  • In doing so, you will ensure projects are delivered on time, within a predefined revenue/cost plan and to the customer’s specification, using the Project Management methodology and company standard processes. To enable that, you will work as part of a multi-disciplined team
  • Customers will need to communicate with you in English language, therefore these skills must be strong in both written and verbal communications
  • The role is aligned to UK/EU business hours, therefore some out of UK/EU business hours engagement will also be required to support customer project activities
  • A limited amount of overseas (UK) travel may be required in the future

Key Responsibilities

  • Administrate the Clarizen system on behalf of the overall Project and Programme Management Practice
  • Lead a virtual project team to successfully implement project deliverables
  • Act as single point of contact for the project to the customer, and internally
  • Report progress toward project goals against schedules and budgets accurately and timely
  • Earn customer trust, and represent Colt with professionalism at all times
  • Report project time accurately and timely via timesheets
  • Manage expectations and provide effort estimates for all changes
  • Drive and document timely completion of project deliverables
  • Escalate project exceptions quickly and transparently
  • Communicate and document customer expectations, and deliver to exceed those expectations 
  • Avert and resolve customer issues, thereby creating customer satisfaction
  • Provide leadership to the delivery team
  • Ensure correct information (in orders) is passed to delivery personnel
  • Manage project risks and issuesManage, track and report on project finances

Key Performance Indicators (financial and non-financial)

  • Customer Satisfaction (via NES – Customer Surveys)
  • Project Time Capitalisation (via Clarizen Timesheets)
  • Project Financials (via PM Tools)
  • Professional Services Revenue (via PM Tools)
  • Project Governance (via PM Tools)

Relationships and Key Contacts

  • Sales/ Account Managers within the North Region’s remit
  • SD and Project Management – Regional and Wider Organisations
  • Customer Contacts

Skills & Experience

  • Aspiration to build a career as a certified Project Manager
  • Aspiration to work in an IT delivery function, delivering managed network and voice solutions to Colt customers
  • Good experience & capabilities in MS applications - Word, Excel, PowerPoint
  • Strong communication skills
  • Ability to build strong & lasting relationships
  • Personal drive, highly self-motivated and self-organized
  • Business-minded and customer-orientated
  • Entrepreneurial spirit and results driven
  • Passionate about innovation
  • Planning and analytical mindset
  • Excellent Team Player
  • Ability to work remotely in an international team
  • Flexible approach

Qualifications

  • None required: although college/ university modules/ courses in Project Management will factor strongly in our decision making process
  • Previous experience as a PM/ Junior PM will also be considered – e.g. as part of a college/ university course
  • Essential: Fluency in English language

What we offer

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:

  • Flexible working and relaxed dress code
  • Two days annually to spend on volunteering opportunities
  • Private medical insurance
  • Access to a virtual business school for on-going learning
  • Business mentoring