Business Management Graduate Programme 2023

UK Service Management are focused on delighting our customers through service excellence, whilst always driving innovation and growth. Our 220+ Service Managers have exceptional skills, knowledge and experience in all areas of Service Management.

Our objective is to understand the customer needs and requirements and to deliver solutions and services which provide tangible business value.

What you’ll be doing

Would you like to join a Programme designed to fast-track you into your dream role within Business Management? Are you ambitious, with a desire to succeed and would like to be part of an innovative global IT company that puts its people at the heart of what they do?

This 9 month fast-track development programme, centred in the UK but working across our Group, is designed to accelerate the most talented individuals into the world of IT Service Delivery. This unique journey could be the start of the rest of your career.

Working both remotely and on our customers sites across the UK, our Service Managers are the front line of our business. Collaborating globally across business units, both internally and externally, you will be able to articulate our full portfolio of services and solutions and work with our customers to enable them to achieve their business objectives.

Responsibilities

You will be:

• Developing your strategic thinking, relationship & stakeholder management skills
• Working with some of the largest public and private sector enterprises in the world
• Working with the business and customers on business planning to support services being delivered today
• Liaising directly with both internal and external stakeholders to foster and maintain excellent working relationships
• Delivering excellent customer service to our clients driving value, innovation, and high levels of satisfaction
• Managing the operation costs and revenues, forecasting for new business opportunities and reporting on the financial health and performance of your customer account

Programme Structure

• Induction period exploring our business, with insight and training on our core functions
• Focus on “in role” learning of all aspects of Service Management
• Dedicated Mentors and Coaches forming your support network throughout the programme
• 9-month programme running from September 2023 to May 2024
• On successful completion of the programme, you will be offered a role as an IT Service Manager

What should you bring with you?

As well as a strong interest in IT business management/ sales/ you should be able to demonstrate the following:

• We are seeking individuals who have obtained a degree with any classification
• A self-motivated individual with an interest in IT/technology and customer service
• Excellent communication and interpersonal skills
• Great team player with the ability to build strong professional working relationships
• Ambition, enthusiasm, and a drive to succeed

*We accept applications from any graduate no matter how long ago you graduated

Application Process: Behavioural Test, video interview, and assessment centre. Date of Assessment Centre: 27th – 29th March 2023.

What is in it for me?

• The essential skills and business acumen to help you become a world-class Services Professional
• International business experience
• Opportunities to network directly with our Sales, Projects and Senior Management teams
• Understanding our role in managing customers successfully
• Developing your strategic thinking, relationship & stakeholder management skills
• Preparing yourself for a customer facing role with some of the largest public and private organisations across the globe

What Computacenter can offer you

• Opportunity to obtain industry recognised qualifications
• Fantastic future career prospects, on successful completion of the programme, you will be offered a role as an IT Service Manager
• Involvement with our internal Future Talent community employee where you have the chance to influence change on business, through areas such as gender, culture, wellbeing, and sustainability
• Assigned to a senior mentor, business coach and a buddy to support you throughout the programme and beyond
• Flexible employee benefits scheme, corporate discounts from well-known retailers, a great employer pension and great work life balance arrangements
• The opportunity to work for a company that are leading the way with their sustainability Strategy: ‘Winning Together for our People and our Planet’ and who also help customers to meet their sustainability objectives through some of our solutions, helping driving change on a global scale.

Current Information for our Applicants

Join us and you will be joining an exciting and inspiring work environment where our can-do culture will empower you to actively shape our digital future. All while you build an amazing career!

Our business is technology, but fundamentally we’re people dealing with people. Our interest in our talented people is genuine and extends beyond just their skills and experience.

To us, your personality, character and perspective equally matter, and we know that our people do their best work for our customers when they bring their authentic selves to work. Here, at Computacenter, people really do matter!

We are still looking forward to getting to know you!