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This is a hybrid position primarily based in Edinburgh. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week.
The role
Are you a Junior Business Analyst looking for a new role where you get variety, flexibility, and a great team to work with? Computershare may just have what you’re looking for!
We have a great opportunity here at Computershare for a self-motivated Junior Business Analyst with a desire to succeed, to come and join our brilliantly talented Global Tech Support Improve Employee Experience team based in Edinburgh, on a permanent basis.
If you are looking for a role that will provide you with stretching goals, challenge, and diversity with the opportunity to not only use your enthusiasm but enhance your breadth of knowledge, then this role is for you.
Supporting your personal development is our passion and we are committed to providing you with the exposure to take your career to the next level.
The Improve Employee Experience Team is responsible for delivering end user focussed technology projects across multiple programmes.
What you'll do
As our Junior Business Analyst, you will work as part of a product-focused, cross-functional delivery team where you will build open and trusted relationships with your team and stakeholders.
Playing a pivotal role in producing and delivery of high quality communications, presentations and visualisations. You will represent the team amongst the department, engaging with key stakeholders, demonstrating software and acquiring feedback.
As a Junior Business Analyst, you will contribute to the Analyst community, embrace change and share knowledge with a network of stakeholders.
Other key responsibilities
- Provide support in the vision and direction to your delivery team based on project demands
- Analyse complex material and data, identifying root causes
- Capture requirements and produce high quality documentation
- Support in constructing business cases, clearly identify benefits and opportunities, ensuring all claimed benefits are measurable
- Work closely with multiple teams to ensure the customer needs are met
- Contribute to Service Transition, assisting with a reasonable level of 2nd line support when necessary
- Support Project Management by contributing to estimations and providing clear, timely communication
- Attend and support in facilitating workshops and meetings with business and technology
What will you bring to the role?
We are looking for a Junior Business Analyst who has a passion for the role and preferably, experience of working in an agile way. You will be pragmatic and logical of nature, with a solution-oriented mind set to clearly communicate your innovations and ideas.
As a natural communicator (both written and verbal), you will have a desire to hit the ground running, showcasing self-starter attributes and flexibility to accommodate interaction with your colleagues across the globe.
Some other key skills that you’ll have:
- Strong analytical skills with an ability to assess opportunities for change, paying close attention to detail
- Experience liaising with peers to elicit process improvement, use of system design concepts, propose solutions
- Able to contribute towards processes and practices
- Curious and continuous learner – investigates, interprets, and grasps new concepts
- Hold proven risk awareness, with an awareness of PRS and competitor services
- Experience working with Microsoft 365 & ServiceNow are highly desirable
If this role sounds like what you’re looking for, and you want to be part of an organisation that focuses on our employees’ career progression, while working on interesting and high-profile projects, please apply today!
Benefits
- Flexible work to help you find the best balance between work and lifestyle.
- Health and wellbeing rewards that can be tailored to support you and your family.
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
