Graduate Office Manager London 2023

We have an exciting opportunity to join our leading edge Graduate programme as a Graduate Office Manager.

On-site office administration for the Foster Lane Office and coordination of hard and soft facilities management services. 

Responsibilities

To take full responsibility for the day to day running of the Foster Lane Office to include, but not limited to the following:

• Preparation and updating of the Office HASEMP
• Liaising with the Group Facilities Manager and Facilities Team to report any maintenance matters, monitoring to ensure remedial work is undertaken promptly and safely
• Maintain maintenance records for the Costain office and building as a whole
• Assisting visiting clients, providing them with the reasonable resources they may need during their visit
• Monitoring and reviewing the performance of facilities service providers
• Ensuring all meeting rooms function correctly and are presented appropriately for meetings, clean, clear of any rubbish and used crockery, stocked with consumables and functioning Management of all hot desk bookings via HD+ Management of meeting room bookings in Outlook to ensure the efficient use of resources
• Fielding questions raised by hot desk occupiers, assisting them in their use of the office and equipment such as phones and printers, minimising any disruption to permanent desk occupiers 
• Enforcement of agreed office occupational protocols / actively consider ways in which improvements could be made
• Conducting office inductions and familiarisation visits
• Purchasing of all office supplies to include all stationery and kitchen consumables
• Raising and goods receipting purchase orders within E1
• Management of the office kitchen, ensuing it is kept tidy during the day and well stocked
• Management of all incoming and outgoing post and courier services
• Liaising with the managing agent, representing Costain, monitoring and providing feedback on the service standards in the wider building, including reception, stairs, air-conditioning and WC facilities
• Organisation of events based around promotion of well-being and team bonding
• Management of first aid and fire warden arrangements

About you

• Secretarial, financial, and organisational skills are essential, as is working in a team.
• High educational standards, especially good command of English language, commerce, and IT.
• Good communicator who can work on own initiative.
• Capable of managing and preparing monthly management reports from systems accurately and timeously
• Understanding of basic banking procedures
• Capable in the use of and updating of information databases
• Confident communicator who is at ease dealing with parties at all levels up to CEO.
• First class written and oral communication skills
• Computer literate
• Good listener who can solicit information, analyse it and present clear concise ideas, solutions and recommendations.
• Able to adapt to needs and requirements of Managers and Team Members efficiently
• Good time management and flexibility
• Good negotiating skills and persuasive to focus senior staff to deliver on time.

Costain's Graduate Development Programme

 The programme will focus on helping you to grow your personal and leadership skills, alongside business skills and of course, the technical skills you will learn day to day on the job. 

The programme is delivered in a variety of formats throughout the 2 years and will allow you to establish a network of contacts that will help and support you through your first 2 years and beyond.  We expect some of our graduates to rotate after a period of 8 - 12 months to another project/sector of the business to fully understand the depth and breadth of the services offered by the company.

Our line managers are fully supportive of the Graduate Development Programme and will be involved in helping you along the way.

In addition to the program, we offer mentoring and support in every area of work, as well as a structured training programme to enable graduates to work towards achieving Chartership.

Graduates may have the opportunity to work on a number of exciting and progressive projects around the UK during the 2-year programme, in sectors including nuclear, highways, rail, water, airports and tunnels.

About Costain

Costain helps to improve people’s lives with integrated, leading edge, smart infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.