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    4. Credit Fulfilment Assistant London 2022
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    This is an excellent opportunity to support our private bankers and help them to provide a seamless client experience

    We’ll look to you to exercise your critical thinking and judgement skills to consistently undertake comprehensive non-financial and financial risk analysis in your work

    It’s a great chance to hit the ground running and make a tangible impact on our function, while enjoying lots of colleague and client engagement

    What you'll do

    Joining us in Credit Fulfilment, you’ll be assisting our private bankers regarding credit stewardship. You’ll be their point of contact for general credit portfolio matters and supporting them to deliver a seamless service to their clients.

    We’ll look to you to make sure that policies and procedures are followed for all client business and identify marketing opportunities to drive cross selling and potentially gain referrals.

    You’ll also be:

    • Maintaining your banking and credit product knowledge and understanding of the wider market and industry 
    • Assisting with client service improvements to maintain high satisfaction 
    • Making sure that all risks have been identified and effective controls are in place to monitor, manage and mitigate these risks
    • Providing research, data analysis, solutions and reports in relation to credit situations
    • Maintaining contact with clients to manage your credit workflow
    • Maintaining green dashboards across Credit Fulfilment

    The skills you'll need

    We want you to succeed in this role, so you’ll need a track record of meeting quality assurance, service and risk targets in a regulated environment. You’ll be able to work with high levels of accuracy and attention to detail and you’ll have good communication skills.

    As well as this, you’ll bring:

    • An understanding of Avaloq
    • Strong analytical skills to interpret and draw meaningful conclusions from data 
    • A good understanding of banking policies, products and procedures
    • Strong knowledge of credit stewardship policies and dashboards
    • The ability to collaborate at all levels across an organisation and influence senior or executive management
    • Broad knowledge of general banking, credit and associated operational risks

    If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.