The role will be responsible for the accurate submission of bills to clients, query resolution and identifying areas of improvement whether process or training.
Key responsibilities
- Ensuring client guidelines and specified timescales as well as firm policies are followed during the submission process.
- Checking approved bills against the e-billing platform's approval form to ensure accuracy and feeding back for resolution where incorrect; submission of approved bills to claims handler.
- Follow up with claims handlers to ensure efficient cash collection.
- Internal and external query resolution meeting set SLAs.
- Providing feedback to E-Billing Manager on process changes or training requirements to ensure effective end to end processing.
- Providing regular updates to the E-Billing Manager and key stakeholders on volume stats.
- Assisting on any project based tasks where accuracy and attention to detail are paramount.
Skills, knowledge and expertise
- Experience of working in an e-billing function in a law firm environment is highly advantageous.
- Exceptional attention to detail.
- Strong communication skills.
- Ability to be productive without oversight.
- Proactive approach to problem solving.
About DAC Beachcroft
We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.
We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Hong Kong, Madrid, Mexico City, Miami, Milan, New York, Paris, Rome, Santiago, and Singapore plus a broad network of affiliations across the globe.
At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.
